Language Centre

Director	E. Stewart, MA Edin, MA Lough, DipEd Glas
Associate Director	S. Pidcock, BA Brist, MA E.Anglia, EdD Leic, FCIL
Manager	P. Parker, BA Open, MIIE (Elec)
Senior Language Tutors	Z. Guo, BA, MA HIT China, MEd Bristol, MRes, PhD Manc Met M. Heredia-Fernandez, BA, BEd, Cert Ed Adelaide F. Mathers-Hollebèque, LèsL Lille K. Nagata, BA Osaka, MSc Aston J. Seifert, MA, MPhil Nott, MSc UMIST
Language Tutors	M. Boardman, BA Tokyo, Cert Ed C. Caro, BSc Bogota, Cert. TFL C. Cox, LèsL Lille, MA Warw Z. Chen, BSc, MSc Tianjin, MA Warw, Cert TFL S. Howe, Cert FAE, Cert TFL Warw T. MacKinnon, BA, Warw, PGCE N. Moore, BA Ukraine P. O'Sullivan, BA Coventry, DipPSI P. Slater, BA Lond, PCGE Warw C. Tregoat, LEsL Tours, MA Le Havre, PGCE Oxf Brookes M. Turner G. Zoller-Burgert, MA Heidelberg
Business Language Development	T. MacKinnon, BA CNAA, PGCE Warw H. Yendall, BA Leeds, Dip CIM

Library

Librarian	A. Bell, BA E.Anglia, MA Sheff
PA to the Librarian	A.J. Harvey, BSc, MA Brist
Deputy Librarian	P.R. Green, BA Edin, MA Warw, DipLib

Academic Support

Head of Academic Support	A. Brewerton, BA, MA Oxf, DipLib CNAA, FCLIP, DipM, ACIM
Subject Librarians	C. Bradford, MA Lond, MCLIP H. Ireland, MA Camb and Sheff, MCLIP S. Johnson, BA Hull, MA, C. England, MCLIP P.E. Larkin, MA Camb, DipLib R.N.C. Parker, MA Camb and Sheff R. Perkins, BA Birm, MA Sheff W.R. Pine-Coffin, MA Camb and Sheff E.H. Riley, MA Camb, DipLib, MCLIP S. Speight, BA Warw, MA Sheff R.L. Woolley, BA Birm, DipLib, MCLIP L. Wright, MA C. England, MA Birm
The Learning Grid and Teaching Grid Manager	R.M. Davis BA York St John, PGCE

Operations Development

Head of Operations Development	H. Green
Customer Services Manager	A.M. Roberts BLib Wales, MCILIP, PidAppMgt Warw
Customer Services Senior Supervisor	A. Finnie
Collections Management Librarian	G. Lewis, BA Birm, MSc Liv & C. England
Acquisitions Librarian	W.R. Pine-Coffin, MA Camb & Sheff
Data Services Manager	S. Hunt, BA Essex, MA Warw, DipLib, MA Lond, MCLIP
Document Supply Librarian	C. Shipman
Serials Librarian	F. Oxborn, BA Dublin, DipLib

Planning and Resources

Head of Planning and Resources	J.R. Gardner, BA Open, MCLIP
HR Officer	V. Asgill-Peters, MA N.Lond CIPD
Administrative Officers	M. Punch, BA, MA Warw, DipLibInf S. Tuersley, BA Warw
Executive Officer	M.A. Barwick

Research and Innovation

Deputy Librarian	P.R. Green, BA Edin, MA Warw, DipLib
Systems Librarian	L.R. Cooke, BA, MSc Lanc, GradIMA
Electronic Resources Librarian	S.R. Barber, BA Lond, DipLib
Service Innovation Officer	A. Chiner-Arias, MA Glas, MA Manc Met
E-Repositories Manager	J. Delasalle, BA Birm, MA Sheff

Modern Records Centre

Deputy Archivist	H. Ford, BA Wales, DipAA
Senior Assistant Archivists	J.M. King, BA Kent, DipArchAdmin M. Sanders, BA, MPhil Lond, DipArchAdmin
Assistant Archivist	E. Wood, BA Sheff, MA Liv

BP Archive

Global Archive Manager	P.M. Housego, BA Durh, DipArchAdmin
BP Archivist	B. Thomas, BA Staffs, MA Liv
Assistant Archivist	J. Burman

Centre for Lifelong Learning

Director	R. Moseley, BSc Edin, MSc, DPhil Sus
Director of Academic Studies	D. Lamburn, BA, DPhil York
Reader	B.A. Merrill, BA, MPhil, PhD Warw, PGCE
emiriSenior Tutors in Lifelong Learning	C.E. Zara, BA Sus, MEd Sheff F. McKay, BA CNAA, MEd Birm, PhD Wales P. McManus, BA Keele, MSc Warw, DipAppSocStud, CQSW
Director of Open Studies Counselling Programmes	R. Casemore, MPhil Nott, DipAdEd, DipCouns
Open Studies Senior Tutor	S. Forward, BA Leeds, MA Brist, PhD Birm, CertEd
Centre Administrator	M.H. Archer, BA Warw
Open Studies Administrative Co-ordinator	K. Rainsley, BA, MA Warw
Open Studies Fellows in Counselling	G. O’Donohue D. Stoddart M. Sutton
Recruitment and Marketing Manager	K. McEvoy, BA Sur
Flexible Courses Manager	S. Blakeman, BA Essex, MA Warw
Essential Skills Resource Centre	E. Goodall, MBA Leic, CertEd
Manager
Assistant Manager	S. Hattersley, BA York, MA Nott
Centre Secretary	B. Wilson, BA Warw

Information Technology Services

Director	M. Roberts
Head of Information Systems and Projects	M. Stott, BSc Brist
Head of Customer Services	C. Tilbury
Head of e-Learning, AV and Web Development	J. Dale, LLB, MScIT Brist
Head of Finance and Resources	S.E. Robinson, FCCA
Head of Technical Services	M.S.Days, BSc Aston
Head of Telecommunications and Network Services	M. Drysdale
Information Security	D. Woodhouse, BA Keele

Customer Services

Customer Service Mgt	C. Hall (Team Leader) J. Chronicle, BSc Surrey R. Faulkner, BSc Lond
HRI Support	D. Hughes (Team Leader)
Service Desk	J. Dhillon, BSc Greenwich (Team Leader)
Tier 2 Support	P. Bhatti (Team Leader)
Training	M. Lloyd (Team Leader) B. Dhesi, BSc Warw
WMS Support	J. Sheriff, BA Open, MSc Coventry

E-Learning, AV and Web Development

Audio Visual Services	D. Bell (Team Leader)
E-Learning	D. Blundell S. Brydges, BEd St Paul’s College Cheltenham, MSc Nott S. Carpenter C. Coe H. Vickery, BA Liv, MA Coventry J. Moreton, BSc Open, Dip IT N. Nakariakova, BA, MSc N.Novgorod, Russia R. O’Toole, BA Warw, MSc Sus, PGCE Warw
Web Development	C. May, BSc Durh (Team Leader) M. Fabianski, MA Camb B. Griffiths S. Lever, BSc, MSc Warw M. MacCullum, MSc C.England K. Mortimer, BSc York, MSc Wales S. O’Toole, BA Hull, MSc N’cle K. Shaw, BSc Warw H. Sun, MSc China

Finance and Resources

Service Management	S. Parson, BSc CNAA S. Sharma
Training	M. Lloyd (Team Leader) B. Dhesi, BSc Warw

Information Systems and Projects

Corporate Services	D. Butcher, BEng CNAA, MSc Cranfield, MBA Warw (Team Leader) P. Chimicz L. Joskey, BA Warw P. Strapps, BSc Coventry J. Johnson
Online Student Services	P. Marsh, BSc Leic, MSc CNAA (Team Leader) Z. James, BSc Nott A. Mathur, BEng Devi Ahilya Uni, India M. Thomas, BSc Leeds
Project Office	C. Capell, BSc Open C. Lodge, BA Coventry P. Wolfe, BA CNAA
Staff Services	D. Hall (Team Leader) N. Haslam H. Robinson, BSc E. Anglia D. Strapps
Student Services	P. McLanaghan, BSc Durh J. Gill, BA Coventry A. Gray

Technical Services

Application Server Hosting	D. Harrison, BA CNNA (Team Leader) H. Fok, BEng Warw J. Saxton, BSc Liv.J.Moores J. Spriddle, BSc Open R. Stevenson, BSc Lond J. Taylor T. Thorpe, BA Warw
Deskside Services	M. Miners (Team Leader) C. Handley J. Hicks, BSc Lond, ACGI, MBCS
Staff Email	P. Brown C. England D. Yunov
Systems Services	M. Duckett, BSc De Mont (Team Leader) S. Axon, BSc, MSc Nott M. Cox R. Donovan, BEng Warw J. McGinn R. McMahon, BSc Warw A. Macheta, BSc, MSc Staffs R. Poplowski P. Spruce, BSc Salf J. Taylor
WMS Support	J. Sheriff, BA Open, MSc Coventry

Telecommunications & Network Services

Infrastructure Services	S. Silver (Team Leader)
Network Services	M. Fisher, BSc R’dg (Team Leader) B. Blake R. Braggs M. Charlton, BSc Warw
Systems Consultancy	J. Hemmings D. Williamson, BEng Brad

Institute of Advanced Study

Director	M.C. Finn, BSc Syracuse, MA, MPhil, PhD Columbia, FRHistS
Administrator	A. Bell, MA Camb, PGCE
Secretary	R. Lucas