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Digital Operations Committee

Membership 2025/26

Chief Operating Officer & University Secretary (Chair)

Chris Twine
Registrar (Deputy Chair) Rachel Sandby-Thomas
A Pro-Vice-Chancellor Professor David Leadley
Chief Commercial Officer or nominee Peter Hall
Finance Director

Nikki Constant

Chief People Officer Nia Fortune
Academic Registrar Adam Child
Director, Research & Impact Services Dr Navdeep Bains
Business Engagement Director Jennifer Leibbrand

Chief Information Security Officer

Adrian Hope

Chief Operating Officers

Oliver Cooper (Arts)
Ruth Cooper (Science and Engineering Hub)
Jackie Clarke (Social Sciences)
Gareth Bennett (WBS)
Jane Hodge (WMS)
WMG representative (nominee of the Dean, pending appointment of the WMG Hub COO)

Chair of FoSEM IT Committee

Matthew Ismail

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In attendance

Other IDG Senior Leadership Team as required

Terms of Reference

    Purpose:

    On behalf of the University Executive Board, the Committee provides strategic oversight, direction, and governance of the organisation’s digital operations, enabling infrastructure, and associated investment programmes, ensuring they:

    • Align with University strategy and priorities.
    • Are secure, resilient, compliant, and cost-effective.
    • Deliver measurable value and consistent user/customer outcomes.
    • Are coordinated across departments to avoid duplication, fragmentation, or conflicting approaches.
    • Establish and maintain effective policies, standards, and operating procedures.

    To approve and oversee:

    1. The strategic direction for digital operations, platforms, infrastructure, and cross-cutting digital capabilities, including digital and IT skills training to support effective delivery and adoption.
    2. The prioritisation of digital investment proposals, ensuring alignment with the University’s strategy.
    3. The implementation and maintenance of digital policies, standards, and operating procedures (e.g., information security, data, architecture, service management).
    4. The identification and mitigation of risk associated with digital technology investments, operations and external opportunities and threats.

    To receive reports as required from:

    • IDG Governance for:
      • Portfolio Boards agreed roadmaps, delivery, risks and escalations.
      • Benefit delivery of completed digital investment initiatives.
    • Information Security & Data Protection Committee (tbc)
      • Information Security oversight of agreed KPIs/KRIs and progress against agreed action plans
      • Compliance & regulatory matters
    • Other substantive digital technology teams as required.
    • FoSEM IT committee.
    • Other University governance boards as necessary.

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    Reporting Structure

    To report as required to:

    • University Executive Board - key issues and risks status reporting
    • Audit & Risk Committee - on institutional information management risks and control measures

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    Secretariat

    Secretary: Poonam Pedley

    Assistant Secretary: TBC

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    Meeting Frequency

    Every 2 months during term time

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