The IT Services department aims to provide services and capabilities commensurate with a world leading University in order to support 'Vision 2015: A Strategy for Warwick.'
The Data Centre strategy can be summarised as follows:
The data centre service team is committed to the provision of a quality it service dedicated to achieving high levels of customer satisfaction and value for the University by maximising end-user productivity.
The service is supported by the following key objectives that will be used as a roadmap for delivering the service strategy. Each objective brings together a group of processes, methods and activities to support the continual improvement of the service. These are reviewed annually to identify new activities necessary to continually improve the service.
IT Services is committed to providing a data centre service that meets all of the current standards and the needs of the university. Currently ITS operate two data centres and are continually looking at ways of improving not only the service provided, but also reducing energy, carbon footprint and increasing efficiency of these facilities. New technologies such as "free" cooling are being trialed along with more efficient ways of providing resilient power to the facilities.