Skip to main content Skip to navigation

IT Services

Backup & Recovery

IT Services offer a reliable & secure managed backup service. It is available for servers you maintain (Backup-as-a-Service) or as part of the services provided by IDG (such as Shared Windows Filestore or hosted virtual machines).

To provide this service, we use CommVault 11 software and host dedicated servers & storage. The system currently holds over 12.8 billion protected objects, totalling 9.2PB. Commvault uses compression, deduplication and encryption when handling your data.

To request this service, or for more information, please contact the team via the ITS Helpdesk.

icons showing examples of the various software that commvault supports. Included are Microsoft Windows, Microsoft Active Directory, Microsoft HyperV, VMWare, SQL Server, Oracle, Linux.
Commvault protects operating systems, databases, server applications and large file stores.

We protect virtual / physical servers and laptops.

schedule
Backups run on an automated schedule.

Usually daily at 20:30

Diagram shows data files as a set of coloured blocks, where each colour represents a unique block of data. This diagram then shows Commvault identifing the identical (colour) blocks and storing just a single version of each colour.

Client-side compression & deduplication reduce backup time and data sent over the network.
aes.1x.png1
AES256 encryption protects backup data over the network and when stored.
synthetic1
Synthetic fulls combine daily backups to create a new full.
We can daily protect filesystems in the tens of terabytes without experiencing excessive and prolonged production server load.
Image shows a set of computer server cabinets containing a robotic tape library.
Encrypted backup data is sent to a dedicated physically secure facility. Recovery data also copied to other secure facilities for redundancy.

Backup as a Service Requests: Server request form / Virtual host request form