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Roles & Responsibilities

To ensure that we backup the right data, store backups in a separate location & maintain these for appropriate periods of time, we work closely with everyone involved. Here are the responsibilities of each stakeholder:

Data Owner

Creates & owns data.
  • Identify the importance of their data and information to the university. Determine which data should be backed up.
  • Determine the frequency and retention of backups to provide adequate protection for compliance with university, audit and legislative requirements.

System Administrator

Administers where the data is stored.
  • Identify where supporting software & hardware is physically located.
  • Maintaining application & system software at a supported version.
  • Regularly validate backup jobs.
  • Restore, recover and test data from the backup system as required.

Backup Administrator

Backup service provider, usually the storage team, ITS.
  • Provide advice on the ITS backup and storage services.
  • Manage and maintain the backup systems.
  • Ensure backups are run to schedule and retention is met.
  • Verify all full backup jobs.
  • Maintain an audit trail of backups and restores.
  • Provide reports on job success/failure. Raise event alerts.
  • Perform file restore operations as required.

Full advice is published in policy documentation.

If you have any questions or queries about this service, please check our FAQs, or contact us via the ITS Helpdesk.