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Important Service Announcements

VPN Service Stability Upgrade.

We are planning the necessary upgrade to the VPN service.

This upgrade is scheduled for Thursday 13th May between 06:00 and 09:00.

The VPN service will remain available; however, the service should be considered at risk during this period.

Therefore, users may experience problems in connecting, or may be disconnected.

If unsuccessful connection attempts or disconnections occur, we ask you to re-try until successful.

We will endeavor to keep the disruption to a minimum.

VPN services at risk:

- Campusvpn Staff VPN service.
- All 2-Factor VPN services including:
ITS general staff VPN
ITS individual team VPN's
Contractor support VPN's
Departmental VPN's
Unitemps IT, Test and general user VPN's
University of Cambridge and University of Ulster VPN's

Normal service will be resumed after 09:00.

If you require any further information, please refer to: RFC0038980.

Thank you for your patience whist we perform the necessary work.

Network and Telecoms Support Team.
IT Services.