Migration from legacy SafeCom servers to newly commissioned versions

When are we getting underway and when will we be complete?

Starts: 01/02/2020 @08:00:00

Ends: 01/02/2020 @12:00:00

Further details...

Higher Education - Collection of Royalties Data

The University of Warwick wishes to notify you of a collection of royalty data, conducted by the Copyright Licensing Agency (CLA) for thirty working days from Monday 13th January to Friday 21st February.

This exercise pertains to the use of published material which is being photocopied or re-used in our institution under the terms of our copyright licence. Your co-operation and compliance with all elements is requested in order to fully assist CLA with their royalty distributions.

NB. Please note that not all departments and colleagues will be involved in this exercise. Your department will be contacted explicitly if your support is needed.

The latest list of locations and departments are now available.

For further details of this upcoming activity...

All departments should also ensure that they display the latest version (2019-2022) of the CLA Notice in the locale of the device.

Following customer feedback and internal testing activities we will update the Kyocera printer driver currently in use across all ITS print servers apart from Lampard, Beckham, Paltrow and Penn.

This will provide for the return of the Quick Print "Printer Profiles", will enhance the support for device fonts and provide a broad spectrum of bug fixes.

No customer action or disruption to service is expected. Any customers with concerns or questions should contact the ITS Helpdesk via the usual support channels.

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as major server upgrade work is carried out during the evening.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

IT Services will be automatically migrating all Managed Windows 7 and Managed Windows 10 computers from the legacy Kyocera\HP on Triton or Rycon Pull Print queues onto newer, more modern and supportable servers Hanks and Stone.

For further details of this change...

On Wednesday 18th September at 10AM we are deleting all of the old staff Pull Print queues (printers where you currently need to swipe your University ID Card to print) and retiring the servers that host them. (Triton and Rycon)

Please ensure that you have moved across to the new print queues in advance of this date if you wish to print from your own personal devices.

For further details of the change and guidance on how to install the new queues on your personal devices...

We are retiring the legacy Windows Print servers Olympia and Pacifica that historically provided the Windows Print queues for our Student customers within the University.

Please ensure that you have moved across to the new print queues in advance of this date if you wish to print from your own personal Windows device by following our guides.

For further details of the change...

On Wednesday 17th July at 8AM we are deleting all of the old print queues (printers where you currently don't need to swipe your University ID Card to print)

These have been replaced with new versions, please install them now if you haven't already done so.

For further details of the change...

On 20th July 2019 there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day. We hope this work will be finished before 2pm.

This includes all Staff & Student pull and push printing, including that within the Linux Managed desktop, MobilePrint, Airprint, Mail2Me (Scan to Email), Copy (including Library Visitor Cards), the printing.warwick.ac.uk webpage, SafeCom Saveometer and Autostore (Scan to Folder) and the processing of Printer Credits will also be offline.

Please note that the ITS provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

For further details of the change...

On 15th December there will be no access to printing and photocopying services provided by IT Services as major server upgrade work is carried out during the day.