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IT Services

IT Services Help Desk

How can we help?

We're here to help all students and staff. There are several ways you can request our services and report issues:

Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on 024 765 73737. We're open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays and customary holidays e.g. Christmas period).
Email us at helpdesk@warwick.ac.uk
Come to see us in person at our drop-in centre on the 1st floor of the Library. It's open 9am to 5pm, Monday to Friday (excluding bank holidays and customary holidays), closed for lunch 1pm to 2pm.
Please note: due to the library being partially closed for refurbishment over the summer the drop-in centre will be closed. However, the staff and student laptop loan services will be remain operational with laptops collected and returned to the IT services building on the Westwood Campus.

Location can be found here - http://campus-cms.warwick.ac.uk/share/cb6c027f645166e27b455f901931b3dd

Related services

We are part of a wider support service that provides deskside support for your computer, Computer Work Area support and monitoring support to help identify issues before they affect you.

Useful links

Look at our help leaflets 
Help Desk FAQs
Computer Work Areas
Register for an IT account
Reset or change your password