Service description

The Enquiry Management System is the first completely off-site hosted administration application (hardware, software & data). The system is hosted in Canada. It allows the Student Admissions and Recruitment office to offer a more personalised and targeted communication to prospective students.The System went live November 2009.

List of standard requests

• none
  

SLA

The responsibilities for aspects of support of the Azorus Enquiry management application are detailed here

Availability

The service is available 24/7, not withstanding periods of non-availability required for planned maintenance.

Charges

This service is free at the point of use