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IT Services

Web Team

SiteBuilder

This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link

Tabula

Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A mandatory University policy for all staff to use two-step authentication is being rolled out between March-May 2018.

About the change Link Set up two-step authentication Link

Files.Warwick

A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
 

  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options

News

Working securely: using Workspace

Workspace is our new Service to give authorised users access to University systems and data remotely and securely. We are making the Service available to colleagues progressively through September.

Recommended IT device specifications for students

Students will need a portable computing device for the academic year 2020/21. There is central guidance available giving recommended specifications for Macs and Windows laptops. All students should follow this unless their department issues specific alternative guidance, which would take priority. The central guidance will be reviewed annually.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Change to wireless network IP addresses, Thu 27 Aug 2020

As part of information security improvements, from Thursday 27th August 2020 users connecting to the campus Wi-Fi networks will be assigned to dedicated IP address ranges based on their ITS Account type. This will provide a dedicated area for each main account type: students, staff and academic visitors.

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times