Please read our student and staff community guidance on Covid-19
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Web Team


This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link


Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A mandatory University policy for all staff to use two-step authentication is being rolled out between March-May 2018.

About the change Link Set up two-step authentication Link


A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options


Tue 24 Mar '20
Change to the VPN Service

Due to the large number of staff members working from home during the Covid-19 outbreak, we have made a change to the VPN service. Our goal is to provide more capacity and improved performance to better support all staff. If you currently use this service, via, you will need to make a small change. When signing-in to the VPN service the Cisco AnyConnect client will present a dialogue box asking for the ask for a VPN address – previously this was – users need to enter and connect as before. You should notice a much quicker service.


Wed 01 Apr '20
Update your Stata SE licence by the end of April 2020

We recently renewed the University’s Stata site licence, so anyone using this software on an unmanaged computer must update the licence code by the end of April 2020. The new codes are valid to 30th April 2021. Computers using the IT Services Managed Desktop have already been updated.

For advice or support, please contact us:

Mon 30 Mar '20
Data Security during Coronavirus

IT Services advise staff to be aware of increased cybercrime during the Coronavirus outbreak and follow best practice IT security guidance.

For advice or support, please contact us:

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times