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IT Services

Web Services

SiteBuilder

This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link

Tabula

Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A single authentication service for many of our web applications, including two factor auth for added security.

Set up two-step authentication Link

Files.Warwick

A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
 

  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options

News

Issues with Mobile Phone Networks - Thursday 17 June

Thursday 17th June 2021 17:15.

The Helpdesk has recorded a number of calls from staff unable to receive calls on mobile phones, particularly affecting central campus.

As this situation is outside of the University’s control, please do not report these issues to the Helpdesk, but rather to your network provider directly.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk

Retiring Skype For Business

As Microsoft Teams has become the core communications client for Microsoft 365, the Skype for Business Online service at Warwick will retire on 19th July 2021. At that point, access to the service will end. This is ahead of Microsoft retiring the service on 31 July 2021.

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times