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IT Services

Web Team

SiteBuilder

This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link

Tabula

Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A mandatory University policy for all staff to use two-step authentication is being rolled out between March-May 2018.

About the change Link Set up two-step authentication Link

Files.Warwick

A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
 

  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options

News

Thu 21 May '20
On campus printing from mobile devices, brief unavailability 26 & 28 May 2020

We are updating the print service used by mobile devices - smartphones and tablets on campus. Customers will notice a 10-15 minute printing outage with the potential risk of longer downtime between:

  • 10 am and 12 noon on the 26th May 2020 - (HP Mobile Print)
  • 10 am and 12 noon on the 28th May 2020 - (Kyocera Mobile Print)

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Mon 18 May '20
VPN maintenance work, Thu 21 May 2020, 6-8am

On Thursday 21st May 2020, between 06:00 and 08:00, we will complete maintenance work on the Campus VPN service (campusvpn.warwick.ac.uk). This is to improve its resilience through the installation of a backup device. If your connection attempt fails or you are disconnected during this time, please try connecting again.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Mon 11 May '20
Software updates for managed computers from Fri 15 May 2020

Starting from Friday 15th May, updates for managed computers will be made available after 3pm on Fridays. Please connect to the VPN any time after this, if possible when demand is likely to be low, for example during an evening or over the weekend. You can use your computer during the automatic download, which will take about two hours, depending on your internet connection. Once downloaded, the updates will install automatically in the usual Thursday night maintenance window, or the next time you use your computer after this. Alternatively, you can begin the installation yourself via the Soft…

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times