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IT Services

Web Team

SiteBuilder

This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link

Tabula

Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A mandatory University policy for all staff to use two-step authentication is being rolled out between March-May 2018.

About the change Link Set up two-step authentication Link

Files.Warwick

A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
 

  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options

News

Mon 06 Apr '20
Printing unavailable, 10:30-12:30, Wed 8 April 2020

The ITS Printing Service will be upgraded between 10:30 and 12:30 on Wednesday 8th April 2020. During this time all printing services we provide (apart from CUPS - Common Unix Printing Service) will either be offline or at risk. The upgrade will provide a more secure, resilient and future-proof printing service.

For any queries, or if you will need temporary printing facilities during the upgrade, please contact us: https://warwick.ac.uk/helpdesk.

Fri 03 Apr '20
New starter IT accounts: delays are possible.

New starters may experience a wait of up to 24 hours before getting an IT Account. This delay reflects the recent surge in the use of Microsoft Office 365 during the Covid outbreak.

We apologise for any inconvenience caused. For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Wed 01 Apr '20
Update your Stata SE licence by the end of April 2020

We recently renewed the University’s Stata site licence, so anyone using this software on an unmanaged computer must update the licence code by the end of April 2020. The new codes are valid to 30th April 2021. Computers using the IT Services Managed Desktop have already been updated.

For advice or support, please contact us: https://warwick.ac.uk/helpdesk.

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times