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Web Team


This is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.

Help Link Good site guide Link


Is a tool to support the administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.

Manual Link

My Warwick

A mobile application which will show you personalised data from many systems including timetabling, coursework, the Library, the Sports Centre, etc.

Web design

We can help you to create effective, usable websites by providing you with site designs, homepage layouts, copywriting, advice and support.

Single Sign-on

A mandatory University policy for all staff to use two-step authentication is being rolled out between March-May 2018.

About the change Link Set up two-step authentication Link


A tool to send, receive and share files. You can upload files and access them anywhere online.

FAQs Link
  • Standard website

    Choose your preferred site design, homepage layout and imagery – then submit a new site requirements form. We will implement your site free of charge.

  • Standard website plus additional design

    Choose your preferred site design, homepage layout and imagery – we will implement your site and provide additional graphic design, copywriting, or tailored advice and support.

  • Copywriting

    We can write copy for your site on your behalf, review and edit existing copy, or train your team how to write effectively for online audiences.

More about web design options


Microsoft Project and Visio, please complete our survey to get access

Changes to Microsoft's licence model, from 1st October 2020, mean that we will no longer be able to provide unlimited site-wide licenses for Microsoft Project or Visio. Instead, we will move to single-user licences for staff. IT Services will continue to fund these licences, as long as the cost does not exceed our current budget.

Action required
To find out the number of licences we need, please complete our brief survey as soon as possible, if you require access to Project or Visio from 1st October 2020. Please do so, only if you really need Project or Visio. Consider whether other free opti…

Software renewals: MATLAB, Minitab and ArcGIS

We recently renewed the licence agreements for the software packages below. To continue to use a package, please select it and follow the instructions to update your licence.

  • MATLAB (not required for users of IT Services-managed or departmentally-managed devices)
  • Minitab (not required for users of IT Services-managed or departmentally-managed devices)
  • ArcGIS (staff only, on both managed and self-managed devices)

For advice or support, please contact us:

Recent and new activity

  • My Warwick, our new mobile app, has launched to a wider body of students
  • Coursework management new marking workflows including double blind marking workflow have now all been released, check of requirements and minor tweaks to exam grids are expected
  • Currently working on changes to People Search to facilitate the new telephone system
  • Replace the eRefs system with one that works on our new infrastructure
  • Providing single sign-on support for Warwick's new HR system

Service analytics

We report monthly and annual metrics on the following services and activities:

Number Metric What we measure
1 Website performance Time to load a web page on and off campus
2 Website activity Number of page views, edits made and editors using the web site
3 Support volume Volume of support calls received
4 Support response Percentage of support calls handled within agreed target times