Contact us

We are here to help 24/7, 365 days a year! Find out how below:

How to find us

You can find us in your Residence Hub from 5:30pm to 9:30pm, twice a week, click here to find out when we'll next be in your hub!

You can also find our Residential Community Coordinators in The Residential Community Team Hub Monday - Friday 09:00am to 10:00pm

and Saturday - Sunday 12:00pm to 10:00pm (excluding public holidays).

The hub is located in Red Square, Rootes on the main campus (behind the Students' Union building). The office is a bungalow with a small front garden, white picket gates, and pink signage.

Non-emergency out-of-hours (22:00 - 07:00) and Statutory/Customary Holidays (24/7)

Call one of our on-call RCAs on the numbers below for support and advice out of hours (post 22:00) or on Statutory/Customary Holidays (24/7).

Arthur Vick, Jack Martin, Bluebell, Rootes, Claycroft, Tocil, Benefactors and Westwood – 07884 733 042

Cryfield, Sherbourne, Heronbank and Lakeside – 07881 267 519

Alternatively, you may want to contact us online.

Students - if you wish to speak with your Residential Community Team or are not sure who you need to speak with please complete our online form below. You may also find the other contacts forms listed below useful.

Staff - you can contact the Residential Community Team via email at

Emails and forms are monitored during our opening hours and we aim to respond to all enquiries within two working days via the Wellbeing Portal.

Want to speak to a Residential Community Assistant?

Please complete the form below and we will be in contact!

This form is NOT to be used for emergencies. If you need emergency support please call Community Safety on 024 76 522 222.

We aim to respond to all enquiries within two working days via the Wellbeing Portal. Thank you.

Uni ID

Full name

Residence

Conflicts with flat mates

Kitchen Mess

Noise

Subletting or Transferring to another accommodation

Visitors and Overnight Guests

Wellbeing concerns for yourself or someone you know

Something else

If you have any questions relating to the below, please click the links in the first instance as the RCT is unable to assist in all but social space bookings:

Booking a social space https://warwick.ac.uk/services/rescommunity/residences/eventform/
Faults and repairs https://warwick.ac.uk/services/accommodation/students/faults/campusfault
Laundry https://warwick.ac.uk/services/accommodation/students/usefulinfo/induction/yourhall/laundry/
Lock outs - call Student Information Centre on 024 76 522 280 or out of hours Community Safety on 024 76 522 083
Post - https://warwick.ac.uk/services/estates/post/

Please tell us more, providing as much detail as possible to help us to assist. If you would like to speak to one of our RCA’s please add your availability, after 5pm Monday to Friday or after 12 noon Saturday and Sunday

Privacy notice

The Residential Community Team are solely collecting information for the purposes related to this form.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at infocompliance@warwick.ac.uk.

Spam prevention

If you require emergency support, please contact the Community Safety Control Centre on 02476 522 222 or internal extension 22222. If you use a mobile to call for emergency services (999), you should also then dial 02476 522 222. This alerts Community Safety and will enable the emergency vehicle to be speedily escorted to where it is required on campus.

Other Useful Contacts

To ensure a faster and more efficient response to your request, we kindly ask you to check if your inquiry falls into any of the following categories:

If your request falls within one of these categories, please proceed to fill out the corresponding special form, which will enable us to address your query more promptly.