PTES Results

How has feedback shaped your student experience?

Just as the views of previous students helped shape your student experience, the views you give now help to shape the experience of future students. We asked departments for actions and changes they have made in direct response to feedback received in previous PTES surveys.

At a central university level:

Feedback from our PGT students has led to a significant projectLink opens in a new window enhancing your experience in 2024, particularly for our international PGT students.
You told us that the hiring season is often finished by the time you start your course, and you want to know more about the job market and application timeline. We created a specific International Student Careers webpage, incorporating a timeline for career planning from three months before arrival.
You wanted more tailored support towards the end of your course, especially for international students navigating visa transitions. We reviewed the service scopeLink opens in a new window of our Student Visa Advice Service and expanded so that we can now better support your transition between visas, by creating leaflets and downloadable letters to employers, explaining how temporary post-study work routes can contribute to your longer-term career goals.

At a departmental level:

Psychology increased PGT social activities, reviewed the course structure and module options to better suit their students.
Computer Science held regular weekly coffee catch ups and mid to end of term pizza and board game socials to enhance the student experience.
WBS responded to PTES comments that students felt they had little involvement in decision making by introducing Student Community Voice Groups.
WBS students commented on the lack of academic writing support and the department responded by introducing more tailored sessions on academic writing, specifically for Master’s students.
Comments relating to the availability of extracurricular activities in WBS led to trips being scheduled on Saturdays.
Concerns around the high workload and impact on mental health led to WBS introducing more wellbeing events for students, including a session on resilience, a visit from therapy dogs and a visit from Alpacas to help reduce assessment and exam stress.
SMLC have worked closely with the student reps to strengthen and further promote their extracurricular activities to enhance their teaching and learning community.
In response to comments from students relating to the curriculum, SMLC updated their curriculum, integrating industry and technology-related modules, as well as increasing the opportunities for translation skill development.
Economics responded to feedback that the time allowed to insert an image during an online exam was too short. The department has made a case to the University to increase the time allowed from 25 to 30 minutes. This was implemented for all exams from Term 3 of 2023/2024.

PTES 2024 Results

2,594 Postgraduate Taught students at Warwick responded to the 2024 PTES. The University achieved a 44.4% overall response rate, nearly 7% higher than last year’s 37.7% response rate. Overall satisfaction in almost all survey areas remained stable, fluctuating generally +/- 1%. The only survey areas to drop more than 1% were Assessment and Feedback, declining from 78% in 2023 down to 76% in 2024, and Resources, which declined from 91% in 2023 to 89% in 2024.

In the latest rankings, Warwick demonstrated strong performance among Russell Group institutions, securing a top quarter position in areas of Engagement, Community, Support, and Skills Development.

At an institutional level, Community continues to be the lowest scoring section in 2024, with a 1% decrease in students agreeing they feel part of the community compared to 2023 (72% vs 73%), especially for our Part-Time students. This suggests ongoing positive work, such as within the SU, Welcome Weeks for PGTs, support from DSEPs, engagement with PGT tutors and directors, and more. While the Community score has improved since 2022 (67%), this is still an area for improvement.

The Results

The results below show the percentage of students who responded positively.

Teaching	Engagement	Community	Assessment	Organisation	Resources	Support	Skills development	Overall satisfaction
84%	82%	72%	76%	80%	89%	83%	82%	83%

PTES 2023 Results

2625 Postgraduate Taught students at Warwick responded to the 2023 Postgraduate Taught Experience Survey (PTES 2023) which gave an overall response rate of 37.7%. This was almost 8% higher than in 2022.

The Good

84% of postgraduate students who responded were satisfied with the quality of their course. 92% of students who responded said they would recommend the University of Warwick. Students felt part of a community (74% agreed, vs 67% in 2022) and that they had sufficient opportunities to interact with other PGTs (70% agreed) and they felt like they belonged at Warwick (74% agreed). Whilst there is still work to be done in this area, these results place Warwick in the top quarter of Russell Group Universities and show that initiatives put in place as a result of previous feedback, such as welcome weeks for PGTs are having a positive effect.

Areas for Improvement

Workload management was an area highlighted by students as being less positive. 69% of students agreed that the workload was manageable.

The Results

The results below show the percentage of students who responded positively.

Teaching	Engagement	Community	Assessment	Dissertation	Organisation	Resources	Support	Skills Development	Overall satisfaction	Would you recommend Warwick?
84%	82%	73%	78%	83%	79%	91%	84%	83%	82%	92%

PTES 2022 Results

2286 Postgraduate Taught students at Warwick responded to the 2022 Postgraduate Taught Experience Survey (PTES 2022). The overall satisfaction for PTES 2022 was 84.1%, the table below shows positive results generally across the various sections of the survey, Departments have now recieved headline data alongside open comments and a fuller analysis will follow late in the Autumn to support departments with initial reflections and ahead of the next cohort delivery.

The provider specific question response is not as high as we would have liked it, but it reflects what we already largely know that much more work is needed to improve PGT student experience. Students were asked to rate the statement: ‘I feel part of a postgraduate student University community’. A number of projects are in-train to improve experiences, many allied to the work in response to the NSS 2021 results where conclusions focused on the importance of rebuilding and strengthening the student-staff community.

Survey satisfaction	Definitely agree	Mostly agree	Neither agree nor disagree	Mostly Disagree	Definitely disagree
Teaching and Learning	46.1%	38.8%	9.5%	3.5%	1.8%
Engagement	44.4%	36.6%	11.6%	4.6%	2.4%
Assessment and Feedback	40.3%	37.8%	13.4%	5.2%	2.8%
Organisation and Management	39.7%	37.6%	12.8%	5.8%	3.3%
Resources	42.7%	37.7%	11.9%	4.7%	2.6%
Dissertation or Major Project	33.3%	25.9%	9.6%	2.6%	1.1%
Skills Development	44.3%	36.7%	12.8%	3.6%	1.9%
Provider Specific	31.3%	36.0%	20.3%	8.4%	3.4%
Overall satisfaction	41.2%	42.9%	9.5%	3.8%	2.3%