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Organisational maturity model

The maturity of an organisation concerns how well it is organised to understand, define, communicate, and address its needs and ambitions in the short, medium and long terms.

For dynamic organisations, where diverse needs and ambitions are defined at a local level by innovators, achieving a high degree of maturity requires additional effort and facilitation.

Beginning

Pedagogic actions are shaped by habit, default structures, and processes that are built into technologies and spaces. Little time is spent reflecting, analysing, and considering alternative approaches, and customising actions to meet diverse needs only happens in an ad hoc manner, with little documentation of reasons and methods.

Intermediate

Individuals and small groups take time to reflect on actions, critically and creatively adapting available technologies and spaces to meet diverse needs. They may develop their own pedagogic strategies and learning design patterns, but their is little cooperation on this with the wider community. Knowledge concerning practices and innovations is not shared beyond individuals or the small group.

Mature

The organisation has a strong sense of "owning" a set of common practices, technologies, and spaces, evolved for its needs. Individuals and small groups draw upon this as the basis for a critical and creative design process, so as to address diverse needs as they emerge. Lessons learned from adopting and adapting approaches are shared back to the community. Gaps in provision are collectively identified, and addressed through a transparent and managed development process. Concerns and ambitions are identified across the organisation, and diverse people can come together to define challenges and develop solutions. Larger groups, and even the whole organisation, are able to confidently make more significant changes to practice and platforms.