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Jacky Swan

Phone: +44 (0)24 7652 4271


Room: 2.138

Profile (biography)

Jacky’s research interests are in linking innovation and networking to processes of creating, sharing and managing knowledge in complex organizational contexts, such as healthcare organizations and biomedical firms. She is Co-Founder of the Innovation Knowledge and Organizational Networks (IKON) Research Centre. IKON develops the social science of innovation through theoretically driven empirical studies of the creation, translation and use of knowledge and innovation - see Jacky is an experienced research leader, having been Principal Investigator on several major funded research projects (funders including ESRC, EPSRC, NIHR). Her most recent projects have focussed on improving evidence-based decision-making in health and social care. She helped launched the Knowledge and Innovation Network ( - a network that connects practitioners, researchers and experts, which is aimed at helping members to improve their business practices.


Journal Articles

  • Swan, J., Scarbrough, H. and Ziebro, M. C. (2016) "Liminal roles as a source of creative agency in management : the case of knowledge-sharing communities", Human Relations, 69, 3, 781-811
  • D’Andreta, D., Marabelli, M., Newell, S., Scarbrough, H. and Swan, J. (2016) "Dominant cognitive frames and the innovative power of social networks ", Organization Studies, 37, 3, 293-321
  • Scarbrough, H., Robertson, M. and Swan, J. (2015) "Diffusion in the face of failure : the evolution of a management innovation", British Journal of Management, 26, 3, 365-387
  • Scarbrough, H., D’Andreta, D., Evans, S., Marabelli, M., Newell, S., Powell, J. and Swan, J. (2015) "Networked innovation in the health sector : comparative qualitative study of the role of collaborations for leadership in applied health research and care in translating research into practice", Health Services and Delivery Research, 2, 13, 1-128
  • Taylor-Phillips, S., Clarke, A., Grove, A. L., Swan, J., Parsons, H., Gkeredakis, E., Mills, P., Powell, J., Nicolini, D., Roginski, C. and Scarbrough, H. (2014) "Coproduction in commissioning decisions : is there an association with decision satisfaction for commissioners working in the NHS? A cross-sectional survey 2010/2011", BMJ Open, Volume 4, Number 6, Article number e004810
  • Marabelli, M., Newell, S., Swan, J. and Krantz, C. (2014) "Knowledge sharing and health-care coordination : the role of creation and use brokers", Health Systems, 3, 3, 185-198
  • Scarbrough, H., Swan, J., Amaeshi, K. and Briggs, T. (2013) "Exploring the role of trust in the deal-making process for early-stage technology ventures", Entrepreneurship Theory and Practice , Volume 37, Number 5, 1203-1228
  • Clarke, A., Taylor-Phillips, S., Swan, J., Gkeredakis, E., Mills, P., Nicolini, D., Powell, J., Roginski, C., Scarbrough, H. and Grove, A. L. (2013) "Evidence-based commissioning in the English NHS : who uses which sources of evidence? A survey 2010/2011", BMJ Open, Volume 3, Number 5, Article number e002714
  • Nicolini, D., Mengis, J. and Swan, J. (2012) "Understanding the role of objects in cross-disciplinary collaboration", Organization Science, Volume 23, Number 3, 612-629
  • Gkeredakis, E., Swan, J., Clarke, A., Powell, J., Nicolini, D., Scarbrough, H., Roginski, C. and Taylor-Phillips, S. (2011) "Mind the gap : understanding utilisation of evidence and policy in health care management practice", Journal of Health Organization and Management, Vol.25, No.3, 298-314
  • Swan, J., Bresnen, M., Robertson, M., Newell, S. and Dopson, S. (2010) "When policy meets practice: colliding logics and the challenges of 'mode 2' initiatives in the translation of academic knowledge", Organization Studies, Vol.31, No.9-10, 1311-1340
  • Swan, J., Scarbrough, H. and Newell, S. (2010) "Why don't (or do) organizations learn from projects?", Management Learning, Vol.41, No.3, 325-344
  • Newell, S., Goussevskaia, A., Swan, J., Bresnen, M. and Obembe, A. (2008) "Interdependencies in complex project ecologies : the case of biomedical innovation", Long Range Planning, Vol.41, No.1, 33-54
  • Scarbrough, H., Robertson, M., Swan, J. and Nicolini, D. (2007) "Introduction : organizational learning, knowledge and capabilities conference issue", Management Learning, Vol.38, No.3, 259-263
  • Swan, J., Bresnen, M., Newell, S. and Robertson, M. (2007) "The object of knowledge : the role of objects in biomedical innovation", Human Relations, Vol.60, No.12, 1809-1837
  • Swan, J., Goussevskaia, A., Newell, S., Robertson, M., Bresnen, M. and Obembe, A. (2007) "Modes of organizing biomedical innovation in the UK and US and the role of integrative and relational capabilities", Research Policy, Vol.36, No.4, 529-547
  • Newell, S., Bresnen, M., Edelman, L., Scarbrough, H. and Swan, J. (2006) "Sharing knowledge across projects : limits to ICT-led project review practices", Management Learning, 37, 2, 167-185
  • Bresnen, M., Dale, K., Newell, S., Robertson, M. and Swan, J. (1998) "Modes of Organizing, Power/Knowledge Shifts and the Case of the Conference", Organization, 5, 4, 451-460
  • Jacky Swan (1997) "Using Cognitive Mapping in Management Research : Decisions about Technical Innovation", British Journal of Management, 8, 2, 183-198
  • Hislop, D., Newell, S., Scarbrough, H. and Swan, J. (1997) "Innovation and Networks : Linking Diffusion and Implementation", International Journal of Innovation Management, 01, 04, 427-448
  • Swan, J. and Galliers, R. (1996) "Networking : The future of information systems", Data Base for Advances in Information Systems, 27, 4, 92-98
  • Robertson, M., Swan, J. and Newell, S. (1996) "The role of networks in the diffusion of technological innovation", Journal of Management Studies, 33, 3, 333-359
  • Jacky Swan (1995) "Exploring Knowledge and Cognitions in Decisions about Technological Innovation : Mapping Managerial Cognitions ", Human Relations, 48, 11, 1241-1270
  • Newell, S. and Swan, J. (1995) "The Diffusion of Innovations in Sport Organizations : An Evaluative Framework", Journal of Sport Management, 9, 3, 317-337
  • Swan, J., Newell, S. and Robertson, M. (1995) "The Diffusion of Knowledge and the Role of Cognitions in Technology Design", Management Research News, 18, 10/11, 30-41
  • Swan, J. and Newell, S. (1995) "The role of professional associations in technology diffusion ", Organization Studies, 16, 5, 847-874
  • Newell, S. and Swan, J. (1995) "Professional Associations as Important Mediators of the Innovation Process ", Science Communication, 16, 4, 371-387
  • Swan, J. and Newell, S. (1994) "Managers′ Beliefs about Factors Affecting the Adoption of Technological Innovation", Journal of Managerial Psychology, 9, 2, 3-11
  • Swan, J., De Moraes, L. F. R. and Cooper, C. L. (1993) "Developing the occupational stress indicator (OSI) for use in Brazil : A report on the reliability and validity of the translated OSI", Stress Medicine, 9, 4, 247-253
  • Renault Moraes, L. F. D., Swan, J. and Cooper, C. L. (1993) "A study of occupational stress among government white-collar workers in Brazil using the occupational stress indicator", Stress Medicine, 9, 2, 91-104
  • Newell, S., Swan, J. and Clark, P. (1993) "The Importance of User Design in the Adoption of New Information Technologies : The Example of Production and Inventory Control Systems (PICS)", International Journal of Operations & Production Management, 13, 2, 4-22
  • Swan, J. and Clark, P. (1992) "Organizational decision-making in the appropriation of technological innovation : cognitive and political dimensions", European Work and Organizational Psychologist, 2, 2, 103-127

Journal Item

  • Jacky Swan (2006) "Commentary on Wanda Orlikowski's 'Material knowing: the scaffolding of human knowledgeability'", EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 15, 5, 467-469

Book Items

  • Kravcenko, D. and Swan, J. (2016) "Talking through objects : the socio-political dynamics embodied in boundary objects in architectural work", Oxford University Press, Oxford
  • Nicolini, D., Mengis, J., Meacheam, D., Waring, J. and Swan, J. (2016) "Recovering the performative role of innovations in the Global Travel of Healthcare Practices : is there a ghost in the machine?", 177 -198, Oxford: University Press, Oxford
  • Swan, J., Robertson, M. and Newell, S. (2016) "Dynamic in-capabilities : the paradox of routines in the ecology of complex innovation", Oxford University Press, Oxford
  • Gkeredakis, E., Swan, J. and Nicolini, D. (2014) "Moral judgements as organizational accomplishments : insights from a focused ethnography in the English healthcare sector", 4, 293-324, Oxford University Press, Oxford
  • Jacky Swan (2011) "Managing knowledge work", Chapter 20, 535-560, Oxford University Press, Oxford ; UK
  • Swan, J. and Robertson, M. (2010) "Knowledge", Chapter 9, 149-164, Sage Publications Ltd., London
  • Scarbrough, H. and Swan, J. (2008) "Project work as a locus of learning : the journey through practice", Chapter 6, 148-177, Oxford University Press, Oxford ; UK
  • Swan, J., Bresnen, M., Newell, S., Robertson, M., Goussevskaia, A. and Obembe, A. (2008) "The evolution of biomedical knowledge : interactive innovation in the United Kingdom and United States", Chapter 8, 161-187, Oxford University Press, Oxford
  • Report
  • Swan, J., Clarke, A., Nicolini, D., Powell, J., Scarbrough, H., Roginski, C., Gkeredakis, E., Mills, P. and Taylor-Phillips, S. (2012) "Evidence in Management Decisions (EMD) : advancing knowledge utilization in healthcare management : final report"


  • Swan, J. A., Newell, S. and Nicolini, D. (2016). Mobilizing Knowledge in Health Care: Challenges for Management and Organization. Oxford University Press.
  • Newell, S., Robertson, M., Scarbrough, H. and Swan, J. (2009) "Managing knowledge work and innovation", Palgrave Macmillan, Basingstoke ; New York . 9780230522015

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