To ensure that the University’s IT infrastructure is kept at a fully supported level, and to reduce the risk of a prolonged outage, there is a requirement to upgrade many core IT systems.

Unfortunately this work can only be completed when the systems are offline and as such some disruption is inevitable, although IT Services will try and minimise this by carrying out the work in the evening and outside of term-time whenever possible.  

A brief summary of the systems affected is below, for more detailed information please follow the appropriate links. 

Tuesday 8 December – 09:30 until 11:00

The server PRIMROSE is being replaced. During these times it will not be possible to access any files or applications held on this server. For further information please see http://www2.warwick.ac.uk/services/its/newschanges/815dec    

Friday 11 December – 17:30 until 18:30

Essential electrical work in one of the ITS Machine Rooms means that there will be a brief outage on web applications, such as Ad-Hoc Room booking, People Search and Exam timetabling. For further information – http://www2.warwick.ac.uk/services/its/newschanges/11dec    

Monday 14 December – 17:00 until 00:00

During this time it will not be possible to access the majority of home directories (H drives) or shared departmental drives. Squirrel Mail, the Student Email service, will also be unavailable.  For further information please see http://www2.warwick.ac.uk/services/its/newschanges/1416dec   

Tuesday 15 December – 09:30 until 11:00

The server MIMOSA is being replaced. During these times it will not be possible to access any files or applications held on this server.For further information please see http://www2.warwick.ac.uk/services/its/newschanges/815dec    

Wednesday 16 December – 17:00 until 00:00

Exchange email will be unavailable during this time, either via Outlook, Outlook Web Access or POP & IMAP access. Squirrell Mail (Student email) will also be unavailable.  The majority of home directories (H drives) and shared departmental drives will also be unavailable. For further information please see http://www2.warwick.ac.uk/services/its/newschanges/1416dec

Between 11:00 and 15:00 on Saturday 12 September, Sitebuilder and related applications (Formsbuilder, Forums, Blogs and Files.Warwick) will be unavailable or have reduced functionality while maintenance work is carried out.

More information on SiteBuilder unavailability

Between 11:00 and 15:00 on Saturday 12 September, Sitebuilder and related applications (Formsbuilder, Forums, Blogs and Files.Warwick) will be unavailable or have reduced functionality while maintenance work is carried out.

More information on web application unavailability

With a new web interface and file transfer utility, it has become even easier to send, receive, share, and access your files from anywhere with Files.Warwick.

• Use Files.Warwick on-line, or through Windows Explorer or Mac Finder with the file transfer utility, to access your files anywhere; at home, work or whilst away.
• Create, move, delete, rename and copy folders and files.
• Send and receive files up to 250MB.
• Share your files and folders by letting others see and contribute to them.
• Request a group file space for your team project, research group or collaboration.

ITS have scheduled an urgent change to replace a faulty component on Tuesday 20 January to the NFS server crocus which serves the Unix home directories for mimosa, primrose and some Linux machines.

In order to correct the fault, the server will be in maintenance between 16:30 and 17:30 - users are advised to log out in advance.  The following services will be unavailable:

• Unix shared or home directories.
• Unix-based email clients will not be available to process mail during the outage period. Messages will not be lost and can be retrieved once service is resumed.
• Web sites – created on mimosa, primrose or crocus (not Sitebuilder pages).
  
• MySQL databases.

Further to customer feedback, the planned downtime for this server has been moved from the 16^th to the 30^th of December. 

Crocus is a complex server which  is responsible for delivering a wide range of services, including many departmental specific applications and web sites. To maximise space and cooling in the University House Machine room, this server needs to be moved to a new location.

Whilst essential hardware upgrades take place, it will not be possible to log onto any workstation that uses the Novell Client on Saturday 22nd March between 10:00 and 18:00.  Remote access to network filestore (H drive) and staff email will available via web access using webmail and my.files at http://www2.warwick.ac.uk/insite/