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Estates

Exceptional Customer Service Award - Nomination Form

We invite nominations for individuals or teams who have demonstrated truly exceptional customer service during the period December 2023 – December 2024.

This award recognises those who have gone above and beyond in delivering outstanding service, whether internally within the University or externally to our partners, students, or other stakeholders.

Nominations Can Include:

  • A team or individual who has consistently provided outstanding customer service.
  • Examples where you, as a customer, received truly exceptional service from an individual or team.

Important Reminders:

  • Submissions must include the full names of all nominated individuals. Incomplete submissions will not be considered.
  • Teams can consist of individuals from the same department or cross-functional teams that have collaborated on a service-related project. Ensure all team members who contributed are listed.
  • Unitemps can be included as part of a team nomination but cannot be nominated individually due to their separate 'Unitemp of the Year' scheme. For further details, please contact Unitemps directly.

Submission Deadline:

All nominations must be submitted by 21st February 2025.

Submission Tips:

  • Draft your nomination in a separate document (e.g., Word) before pasting it here to avoid losing your work.
  • If you leave this webpage before submitting, your entry will not be saved
  • A ‘team’ can refer to a group of colleagues from the same department or a cross-functional team that has come together for a project or specific piece of work. If you are nominating a cross-functional team, ensure all contributing members are listed.
  • If nominating a team, please ensure that each member listed has made a significant and equal contribution to the success of the project or work being recognised

We look forward to your nominations and celebrating the outstanding contributions within the Estates Department!

Additional Information:

  • Submissions will be reviewed by the Awards Committee, and finalists will be announced in April 2025
  • For any questions or further assistance, please contact the Estates Awards Working Group at awards_evening@warwick.ac.uk
Privacy notice

The University of Warwick will process your personal data, provided in this online form, for the purpose(s) of considering your completed recommended nomination and to contact you if appropriate.

The legal basis for processing this personal data is legitimate interest. You may request to withdraw your consent at any time by contacting Awards_Evening@warwick.ac.uk. If you do, then you will not be able to participate in the nomination process.

Your personal data will not be shared with third parties external to the University.

Your personal data will not be transferred outside of the EEA, will be kept securely by the University of Warwick and will be deleted up to one month after the event.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at infocompliance@warwick.ac.uk.

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