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Estates: Past, Present and Future

The Past

Photo of UniCycles in action

December 2016

Warwick researchers saved Christmas dinner by giving sprouts a natural defence to disease. But…

...Estates were busy saving the world, with Warwick climbing more than 95 places in the People & Planet University ‘Green’ League.

We won the apprentice “Employer of the Year” at the annual City College Shine awards.

And the Warwick Monoliths were finally complete across all of the Warwick campuses.
Photo of the Pots and Pans artwork by Chanda Mama Door Ke

January 2017

New Warwick research suggested that 50% of us are susceptible to believing ‘fake news’. Meanwhile, in Estates...

...we were busy installing the Chanda Mama Door Ke ‘pots and pans’ art work.

Our office’s ISO14001 was successfully re-certified with the auditors highlighting our “commitment and high standard of operation”.

We took £2.4m in student fees over the Senate Reception desk.

And, supported by Estates, the Winter Graduation Ceremonies went smoothly with lots of praise for how the campus looks.
Concept art for the proposed new Faculty of Arts building

February 2017

Storm Doris battered the UK with gusts of up to 94 miles per hour…

…generating more than 800 calls to our Help Desk! We dealt with fallen trees, leaking roofs, damaged buildings, flooding, collapsed ceilings and even a ‘flying carpet’!

Through a design team competition we helped commission the lead designers for the new Faculty of Arts building.

And we helped the British Heart Foundation to collect more than 54 tonnes of old clothes from across campus – worth £94,000 to BHF stores.
Photo of Vice-Chancellor Stuart Croft and Princess Anne

March 2017

The UK invoked Article 50 and started the formal process of leaving the European Union, creating uncertainty for students and future research funding. Meanwhile…

...HRH Princess Anne visited campus to officially open the Oculus.

The inaugural Go Green Week gave us the chance to help make Coventry and the University cleaner, greener and healthier.

And we welcomed more than 13,000 delegates during the Easter conference season.
Photo of staff who earned the NEBOSH Health and Safety Award

April 2017

Warwick was awarded £4.25M to carry out battery and autonomous vehicle research. Quite an achievement, but…

…so was the 100% success rate achieved by those who took the pilot NEBOSH Award in Health & Safety at Work!

We said hello to 50 new Uni Bikes, 8 new bike stations and a free bicycle pump on campus.

And, after almost four years of planning, the University’s 50-year old electrical intake was replaced, increasing capacity by 50%
Photo of Estates staff at the Staff Awards evening

May 2017

A Warwick Chemist won a prestigious Royal Society of Chemistry Prize for antimicrobial research, but…

...Estates Office staff were nominated 20 times in the University Staff Awards, winning as part of the Disability Support Personal Safety Alarm Team in the Service Excellence category.

Wendy Roberts and Andy Poole were highly commended in the Inspirational Leadership and the Unsung Hero categories.

Plus, the Oculus received a Highly Commended award in the Construction, innovation partnership category at the Midland (Institute of Civil Engineers) awards.
Photo of the Women's Cycle Tour in action

June 2017

The future for the UK seemed less than certain after a surprising election result…

…but still life goes on and we supported the Women’s Cycle Tour as it came through campus.

The University formally approved the Arts Centre, Sports Centre, and new Cryfield Residences developments.

Our CAT3 Laboratories were ‘highly commended’ in an HSE audit, with the relationships between the Department and the Estates Office described as ‘exemplary’.

 

The Present

Estates

Health and Safety

1 incident
in 78,000
working hours

Sustainability

34th in the Green League
up 95 places
from our previous rank

Funding

18% of University income
is spent maintaining and
developing our campus

Staff engagement

Estates: 72%
Accommodation: 56%
(Pulse 2015/16)

Maintenance

91% of buildings are
‘as new’ or ‘operationally sound’ (HESA EMS 15/16)

Feedback

Accommodation: 84%
Estates: 87%
positive feedback

Accommodation

Overall satisfaction

84% satisfaction,
up 10% on the
previous survey

Student reception

83% satisfaction
up 9% and nominated
4 times in Staff Awards

Postroom

82% satisfaction,
up 10% on the
previous survey

Cleaning

74% satisfaction

Portering

76% satisfaction

Landlords

93% satisfied with us
 

The Future

Our priority...

“The [Higher Education and Research Act 2017] amounts to nothing less than the most momentous changes in higher education that England has ever seen.”

- Stuart Croft, Vice-Chancellor

We have challenges from the Teaching Excellence Framework (TEF), Brexit and increased fees, so our priority has to be...

...improving the student experience

Our Mission:

To make and care for places and spaces that continually inspire people.
To be the best service provider in the sector by giving students and staff an outstanding experience.

Our Focus:

Our cutomers
Delivering value
Working better together

Learning and innovating
Safety
Improving quality

...Exceeding expectations

Construction Projects