Student Finance
Microsoft Outage
Due to the worldwide Microsoft Outage, we are currently unable to respond to emails sent to both the Student Collections and Student Fees teams. We will respond to any queries once the outage is resolved, but please be patient whilst we clear any backlog of emails.
Our phone lines remain open - if you have an urgent query, please reach out to the relevant team using the numbers listed on our contact page:
Contact us - Student Finance - University of Warwick
We use Flywire
Payment of tuition fees and accommodation should be made via Flywire. You may be tempted to use another third party payment provider - such as EasyTransfer. We do not accept payment from these sources.
Often these providers do not have all of the secure banking clearances that the University recommends and do not undertake all of the checks that we require. These payment providers may say they partner with the University however, the University's payment provider is Flywire. Other payment providers may ask you for your University log-on credentials in order to set-up payment plans. Do not share your log-on credentials as this contravenes the University's rules and regulations.
Student Drop In Sessions
A member of the Student Collections Team (part of Warwick University Student Finance) will be in the Student Opportunity Hub at Senate House every Wednesday between 11:30 am - 1:30 pm (term time only)* if you still need help after checking our Frequently Asked Questions
*Please do not visit the Student Opportunity hub to speak to student finance outside of these times as the Hub staff will not be able to answer your query.
Be vigilant of SLC scams
Take care if you receive a scam email, text or SMS message from the SLC. They often ask you to click on weblink in the communication and ask you to enter your SLC account log-on details and password. The messages may say they are time limited - these are unlikely to be genuine. Check the quality of the communication. They may contain misspellings, poor punctuation and grammar which are often signs of fraud. Think before you click. The SLC have full tips to stay vigilant. You can also check out the governments guide to avoiding scams.