AV News

The way we log-in to University services is changing - replacing Web Sign-On with Microsoft’s Multi-Factor Authentication (MFA).

Multi-Factor Authentication (MFA) is being rolled out during the summer and will be in place for the Autumn term. It will help us to keep all University accounts more secure.

What does this mean for you?

This means that over the next couple of months, you will be prompted to log in to the University system using a new or different authentication method.

This requires action, please follow the guidance availableLink opens in a new window at the earliest convenience.

Customers using our Managed Teaching Computers within Lecture Theatres will note the following screensaver will be visible in the near future as a visual reminder of this requirement. We also expect to affix stickers showing the same information on our AV LecternsLink opens in a new window within the Centrally Timetabled Teaching RoomsLink opens in a new window.

We will be conducting an audit of the AV loan equipment in the library from 15th August 2022 to 26th August 2022.

The equipment will temporarily become unavailable to book from the booking form until the audit is completed.

The audit will ensure equipment is in a good working condition and if anything associated with an item (such as cables, bag, tags, labels etc) can be replaced.

AV Services are working to upgrade 12x Centrally Managed Meeting Rooms (CMMRs)Link opens in a new window, we expect them to receive AV Video ConferencingLink opens in a new window upgrades as per the following list of rooms: CMR 1.0Link opens in a new window, CMR 1.1Link opens in a new window, CMR 1.2Link opens in a new window, CMR 1.3Link opens in a new window, CMR 1.4Link opens in a new window, CMR 1.5Link opens in a new window, CMR 2.8Link opens in a new window, CMR 2.6Link opens in a new window, CMR 2.7Link opens in a new window, CMR 2.9Link opens in a new window, CMR 2.3Link opens in a new window, CMR 2.4Link opens in a new window and CMR 2.5Link opens in a new window.

Upgrades within these spaces will typically include large 85/65/55inch LED LCDLink opens in a new window panels, upgraded projectorsLink opens in a new window, Solstice wireless screencastingLink opens in a new window hardware and the Microsoft TeamsLink opens in a new window enabled Logitech Meetup/Rally BarLink opens in a new window video conferencing technology. In addition to appropriate desk and furniture solutions.

We will also be deploying 6 Reserva RoomLink opens in a new window availability panels into the ground floor meeting spaces within IDG Central.

Kramer connectivity adaptersLink opens in a new window have been installed in Gibbet Hill CampusLink opens in a new window, Centrally Time Tabled RoomsLink opens in a new window and The OculusLink opens in a new window building to facilitate and give extra flexibility to the presenters to use the appropriate adapter for connection to the HDMI infrastructureLink opens in a new window and their devices such as laptops, tablets, smartphones and netbooks.

The Kramer AD-Ring-5 includes:

• HDMI to Mini DisplayPort
• HDMI to USB Type-C
• HDMI to DisplayPort
• HDMI to Mini HDMI Type-C

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AV Services would like to announce that the Audio and Video Conferencing - StarLeaf and Blackboard Collaborate - Webinar Service platforms will both be retired from our support model as of the 1st July 2022.

After this date, any new requests to setup an Audio and Video Conference or Webinar booking on either of these platforms, will be rejected.

All existing sessions will remain operational after this date and the self service support content will still be published, however any requests to modify existing bookings for existing customers will be handled on a case by case basis and may be subject to the request being declined.

We recommend all new and existing customers utilise the Microsoft Teams platform.

Why are we taking this decision?

In light of the ever declining use of both platforms and a transformation in both usage levels and the breadth and depth of functionality now found within Microsoft Teams, now is the right time to refocus our service priorities to maximise the level of service and support we can offer to our customers.

For any questions in relation to this policy, please feel free to log a call (Please select Audio Visual as needed)