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Audio and Video Conferencing

Please note that the Audio and Video Conferencing - StarLeaf platform will be retired as of the 1st July 2022. After this date, AV Services will reject any new requests to setup an Audio and Video Conference booking on this platform.

All existing sessions will remain operational after this date and the self service support content will still be published, however any requests to modify existing bookings for existing customers will be handled on a case by case basis and may be subject to the request being declined. We recommend all new and existing customers utilise the Microsoft Teams platform.

Wireless Video Conferencing with Solstice - new for 2021 (Microsoft Teams enabled)

In response to customer feedback and to reflect the ever increasing use of Microsoft Teams as a Universal Communication and Collaboration platform, AV Services have developed the Wireless Video Conferencing with Solstice platform as a part of our new Hybrid Meeting Rooms.

You can use Solstice to video conference wirelessly in a number of meeting rooms on campus using MS Teams on a self service basis.

We are currently in the process of upgrading our existing StarLeaf enabled rooms and deploying this new platform into other locally timetabled spaces on a case by case basis.

If you feel your department could benefit from this type of technology, please do not hesitate to contact us via our Projects page and log a formal request.


Video Conferencing Meeting Owl Pro - short term requirement? (Microsoft Teams enabled)

You can also borrow one of our portable Microsoft Teams compatible Meeting Owl Pro Video Conferencing devices, these are ideal for use in a room that doesn't have any other fixed Audio and Video Conferencing systems installed within it.

They should only be used in rooms with a maximum occupancy level of between 4-8 people and should utilise the following recommended room layout

All of our Meeting Owl Pro Video Conference units come in a handy carry case with a shoulder strap and handle. We provide mains power leads and USB Type A connector and extension leads (for connection with your laptop, desktop PC or Teaching Room PC) inside each carry case.


Audio and Video Conferencing - StarLeaf (Not Microsoft Teams enabled)

Our StarLeaf based Audio and Video Conferencing service can enable you to interact with people in other locations around the world, without the expense and inconvenience of travelling to those places.

To setup a Audio Video conference, please complete the online Booking form.

For an urgent Audio Video conference within 24/48 hours, please contact us on 024 765 22463 after submitting the Booking form.

Getting you connected

Our conferencing service is built on a system called StarLeaf, which works by setting up virtual conferences.

When you submit a request, we will set up a virtual conference and send you a link to a web page with the information regarding how to join.

You can join a StarLeaf meeting from your web browser. This is the recommended method for joining the meetings.

Note: Safari is not a supported browser. StarLeaf only supports the latest browser versions and does not support legacy versions.

Supported browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

There are other number of ways to join in the meetings:

How do I use the StarLeaf audio and video conferencing systems?

You can find our quickstart guide.

Please visit StarLeaf Rooms page to get full list of rooms which has the StarLeaf conferencing equipment installed.

Alternatively, you can book a 1:1 training session with one of our technicians by calling us on 024 765 22463.

First-time or one-off connection? Test it!

We strongly advise you to carry out a test if you are connecting to a video conference participant for the first time. This will establish that they have been able to install the software properly, that their camera and microphone are adequate, and that they have a good internet connection. If you let us have contact details (such as an email address), we can contact the participant(s) and arrange a test.

Regular calls for a long-term group? Ask for a permanent conference

If you are using video or telephone conferencing for long-term collaboration on a project, we can set up a permanent conference. This means that you can connect as many times as you need to, using the same connection details every single time.

StarLeaf Room Capacity
  • Large meetings of up to 300 participants
  • No maximum meeting duration

Book online

 024 765 22463

StarLeaf FAQs and Guidance

ITS FAQs


Joining Link

You will be presented with following options when you click on the meeting joining link.

Meeting Join Options

Hardware & System Requirements

StarLeaf app

StarLeaf web browser

Updates & Release Notes

Autumn 2021