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Audio and Video Conferencing

Our conferencing service can enable you to interact with people in other locations around the world, without the expense and inconvenience of travelling to those places.

To setup an Audio Video conference, please complete the online Booking form.

For an urgent Audio Video conference within 24/48 hours, please contact us on 024 765 22463 after submitting the Booking form.

Getting you connected

Our conferencing service is built on a system called StarLeaf, which works by setting up virtual conferences.

When you submit a request, we will set up a virtual conference and send you a link to a web page with the information regarding how to join.

You can join a StarLeaf meeting from your web browser. This is the recommended method for joining the meetings.

Note: Safari and Microsoft Edge are not supported browsers.

Minimum versions of supported browsers:

  • Chrome 46
  • Internet Explorer 11
  • Firefox 45

There are other number of ways to join in the meetings:

  • One of our Starleaf-equipped rooms.
  • From a PC, laptop and Mobile device using the StarLeaf app.
  • Using Skype for Business (but please note that ordinary Skype is not compatible).
  • Using a telephone (audio only telephone conference).
  • External users can use their own video conferencing equipment (h.323/SIP).
How do I use the StarLeaf audio and video conferencing systems?

You can find our quickstart guide here. Please visit StarLeaf Rooms page to get full list of rooms which has the StarLeaf conferencing equipment installed.

Alternatively, you can book a 1:1 training session with one of our technicians by calling us on 024 765 22463.

First-time or one-off connection? Test it!

We strongly advise you to carry out a test if you are connecting to a video conference participant for the first time. This will establish that they have been able to install the software properly, that their camera and microphone are adequate, and that they have a good internet connection. If you let us have contact details (such as an email address), we can contact the participant(s) and arrange a test.

Regular calls for a long-term group? Ask for a permanent conference

If you are using video or telephone conferencing for long-term collaboration on a project, we can set up a permanent conference. This means that you can connect as many times as you need to, using the same connection details every single time.

Book online

 024 765 22463

ITS FAQs


Joining Link

You will be presented with following options when you click on the meeting joining link.

Meeting Join Options

Hardware & System Requirements

Starleaf App

Starleaf web browser