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Backup & Recovery


IT Services offer a reliable & secure managed backup service. It is available for servers you maintain, or as an add-on to services provided by IT Services (such as Shared Windows Filestore or hosted virtual machines).

To provide this service, we use CommVault 11 software and host dedicated servers & SAN storage. The system currently holds over 2.6 billion protected objects, total size is around 1.6PB.

Contact the ITS helpdesk to:

- Request a file restore from an ITS shared drive/ H Drive.

- Request advice about protecting your server.


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Commvault protects operating systems, databases, server applications and large file stores.

We protect both virtual and physical servers.


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Backups run on an automated schedule.

Usually daily at 20:30

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Client-side compression & deduplication reduce backup time and data sent over the network.

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AES encryption protects backup data over the network and when stored.

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Synthetic fulls combine daily backups to create a new full.
We can daily protect filesystems in the tens of terabytes without experiencing excessive and prolonged production server load.
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Encrypted backup data is sent to a dedicated physically secure facility. Recovery data also copied to other secure facilities for redundancy.


Server request form / Virtual host request form