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Can email be forwarded to another account?

University business should always be conducted from your University-provided email account, which by default will deliver to an Office 365 mailbox.

The use of a personal email account from a third-party provider for University business is inadvisable, and if the content of such messages contains data classified as “personal” for the purposes of GDPR then a personal email account should not be used.

For more information see the Information and Data Compliance webpages

Noting the above, if you have a requirement to forward or redirect email, the Microsoft pages linked to below explain how to do so.

Forward or Redirect?

You should understand the difference between a forward (the forwarded messages will appear to have been forwarded by you, and replies will go to the address you forwarded them from) and a redirect (the messages will appear to have come from the original sender, and replies will go back to the original sender).

Set up in webmail

If you are using webmail aka "OWA", "Outlook Web App (for Office 365)" or "Outlook on the web" -

This actually does create a redirect, despite it being referred to as forwarding in the article and in the menus, and whilst the screenshots don't reflect the Warwick branding on our webmail interface, the instructions are the same. Be sure to select tick option to Keep a copy of forwarded messages.

Set up in Outloook client

If you're using the Outlook client on a Windows computer, follow the instructions here to set up a forward or a redirect rule which can optionally be applied only to messages which meet specific criteria: Use rules to create an out of office message. There's additional detail in the related page, Manage email messages by using rules

If you're using Outlook 2016 for Mac, follow the instructions here set up a forward or a redirect rule which can optionally be applied only to messages which meet specific criteria: Create a rule in Outlook 2016 for Mac