We need to perform maintenance on the database behind web sign-on, web groups and web external users. We intend to perform this maintenance on Monday 6th November 2017 at 3pm, and we think it'll take around an hour.

During the maintenance window:

  • Web sign-on: Users will be unable to sign in or change their account information in web sign-on for the duration of the change. Users who are already signed in to particular applications will remain signed in, but may not be able to sign in to applications they're not currently signed in to.
  • WebGroups: Read-only for the duration of the change. It won't be possible to create or edit membership of groups
  • Web external users: Unavailable for the duration of the change.

If this date and time is likely to cause serious inconvenience for yourselves or the users of your applications, please let us know as soon as possible so we can reschedule the change. Part of the changes we're making are intended to make it so that we don't need to perform this kind of maintenance in the future.