Contact us

We are here to help 24/7, 365 days a year! Find out how below:

Where to find us

The Residential Community Team are here to support you with all aspects of residential life. Our team of Residential Community Assistants (RCAs) are current Warwick students, who offer peer support and run our community building events. Look out for the RCAs in your residence and in the Residences’ Hubs - they’ll be wearing pink t-shirts/hoodies!

You can speak with an RCA at your Residences’ HubLink opens in a new window from 17:30 – 22:30, 7 days a week except for Statutory & Customary Holidays where we move to our on-call provision.

Winter closure: we operate an on-call service from 11pm on 22/12/2023 to 9am on 03/01/2024. Please get in touch with us by the out-of-hours phone number below which operates 24/7 during this time.

Alternatively, you may want to contact us online.

Students - if you wish to speak with your Residential Community Team or are not sure who you need to speak with please complete our Online Triage FormLink opens in a new window

You may also find the forms listed below under other contacts useful.

Staff - you can contact the Residential Community Team via email at

Emails and forms are monitored during our opening hours and we aim to respond to all enquiries within two working days.

Winter closure: Our service is closed from 11pm on 22/12/2023 to 9am on 03/01/2024. Please get in touch with us using the out-of-hours phone number below which operates 24/7 during this time.

If you require emergency support, please contact the Community Safety Control Centre on 02476 522 222 or internal extension 22222. If you use a mobile to call for emergency services (999), you should also then dial 02476 522 222. This alerts Community Safety and will enable the emergency vehicle to be speedily escorted to where it is required on campus.

Non-emergency out-of-hours (23:00 - 07:00) and Statutory/Customary Holidays (24/7)

Call one of our on-call RCAs on the numbers below for support and advice out of hours (post 23:00) or on Statutory/Customary Holidays (24/7).

Arthur Vick, Jack Martin, Bluebell, Rootes, International House, Whitefields, and Westwood – 07884 733 042

Claycroft, Cryfield, Benefactors, Sherbourne, Tocil, Heronbank and Lakeside – 07881 267 519

Winter closure: From 11pm on 22/12/2023 to 9am on 03/01/2024, both phone operates 09:30 to 09:00 next day every day. Please get in touch with us by calling the number of your residence area.

Other Useful Contacts

To ensure a faster and more efficient response to your request, we kindly ask you to check if your inquiry falls into any of the following categories:

If your request falls within one of these categories, please proceed to fill out the corresponding special form, which will enable us to address your query more promptly.

However, if your inquiry does not fit into any of the specified categories, kindly complete the general enquiry form below.

General Enquiry Form

This form is NOT to be used for emergencies.

We monitor the form during our opening hours and aim to respond to all enquiries within two working days. Thank you.

Uni ID

Full name

Residence

Message

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The Residential Community Team are solely collecting information for the purposes related to this form.

The University of Warwick is the Data Controller of any information you have entered on this form and is committed to protecting the rights of individuals in line with Data Protection Legislation. The University's Data Protection webpages provide further information on your rights and how the University processes personal data. If you wish to submit a data subjects rights request, make a complaint or report a suspected personal data breach, please contact the University’s Data Protection Officer by email at infocompliance@warwick.ac.uk.

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