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UoW Sport App FAQs

UoW Sport App FAQs


What are your opening times?

Our opening times are:

  • The Sports and Wellness Hub
    • Monday - Friday | 6.00am - 11.00pm
    • Saturday - Sunday | 7.00am - 8.00pm
  • The Tennis Centre
    • Monday - Friday | 7.00am - 10.00pm
    • Saturday - Sunday | 7.00am - 8.00pm
  • Westwood Games Hall
    • Monday - Friday | 7.00am - 10.00pm
    • Saturday - Sunday | 8.45am - 8.00pm
  • Bank Holidays
    • 7.00am - 8.00pm
How do I book a fitness class?

If you have an 'Inclusive' or ‘Tennis +’ membership you can book a fitness class up to 10 days in advance. If you have a ‘Gym and Swim’ or ‘Active Senior Off-Peak membership’ you can book a fitness class up to 7-days in advance.

To book a class, download our app from either the App StoreLink opens in a new window or Google Play StoreLink opens in a new window. Visit the ‘Make a booking’ section, select either ‘Instructor-led Class’ or ‘Virtual Fitness Class’, choose the session(s) you’d like to attend, then login to the app (if not already) to confirm your booking.

If you would rather not use the app, you can make your fitness class booking on our website by visiting our Fitness classes page, select Book an activityLink opens in a new window. Search for the class you would like to book in the ‘What are you looking to do’ box, select your preferred session and book. At this point, you will be asked to login if you already have an account with us.

How do I book a Rock Up and Play session?

App - Download the app from the App StoreLink opens in a new window or Google Play StoreLink opens in a new window(if not downloaded already), or open the app and visit the ‘Make a booking’ section, select ‘Rock Up and Play’ and choose the activity you’d like to book from the list. Here, you will be asked to login to your account if you have one, or create an account with us if not. You can book up to 3 days in advance. Rock Up and Play sessions are free to attend for University of Warwick staff and students. Sessions are at a cost for public users.

Website – To book a Rock Up and Play session via our website, take a look at the sessions available on our Rock Up and Play page, select ‘Book now’, search for the activity of interest in the ‘What are you looking to do’ section (enter ‘Rock up’ first to see the full selection of sessions available), then choose the session(s) you’d like to attend. You will then be asked to either confirm your booking (staff or student) or pay for your session (public).

If you require further information, you can email the team at warwicksport@warwick.ac.uk who will get back to you as soon as possible.

How do I book a Tennis court?

If you have a 'Tennis +' membership you can book a tennis court up to 7 days in advance. If you have an ‘Inclusive’ membership you can book up to 2 days in advance free of charge.

  • For all other membership types or if you are a pay as you go member, you can book a tennis court up to 7 days in advance. There will be a fee for these advance bookings.

App - To book a tennis court, download the app from the App StoreLink opens in a new window or Google Play StoreLink opens in a new window(if not downloaded already), or open the app and visit the ‘Make a booking’ section, select ‘Book a space’, select ‘Indoor tennis’ or ‘Outdoor tennis’ and choose the court(s) you’d like to book.

Website – To book a tennis court, view our prices and opening times on our tennis page, then call the Tennis Centre on 024 7615 0690 to confirm your booking.

How much is parking?

To view parking charges, please visit Car parking | Sports & Wellness Hub | Warwick Sport.

Where can I update my personal account details?

App - To book a tennis court, download the app from the App StoreLink opens in a new window or Google Play StoreLink opens in a new window(if not downloaded already), or open the app and visit ‘My Account’, here you can login and update personal details, password, contact information and communication preferences. To update details, select the pen icon on the area you would like to update.

Website – Visit the ‘My account/Book an activity’ section and login. To update details, select ‘My account’ and then select the pen icon on the area you would like to update.

Where can I see the swim timetable?

App - To view the swimming timetable, download the app from the App StoreLink opens in a new window or Google Play StoreLink opens in a new window(if not downloaded already), or open the app. To view the swim timetable, select ‘Swim Timetable’. The timetable is updated every Sunday.

Website You can view the swim timetableLink opens in a new window on our website. The timetable is updated every Sunday.

How do I book a climbing session?

App - To book a climbing session, download the app from the App StoreLink opens in a new window or Google Play StoreLink opens in a new window(if not downloaded already), or open the app. To book a climbing session in the app, visit ‘Make a booking’, select ‘Book a climb’, select ‘Book a climb’ and follow the instructions within the Climbing Declaration. Once completed, choose the session (s) you’d like to attend. If you have not climbed at The Sports and Wellness Hub before, you will need to attend a climbing registration session. To book a registration session via the app, visit ‘Make a booking’ select ‘Book a climb’ and then select ‘Climbing registration’.

Website - To book a climbing session on our website, visit the My account/Book an activity section and login. In the ‘What are you looking to do’ section enter ‘Climb’ and choose the session(s) you’d like to attend. If you have not climbed at The Sports and Wellness Hub before, you will need to attend a climbing registration session. To book a registration session via the website, visit the My account/Book an activity section and login. In the ‘What are you looking to do’ section enter ‘Climb registration’ and choose the session(s) you’d like to attend.

Do you run children's clubs?

Yes, however there may be a charge depending on the activity. You can view our guest prices on our Casual Memberships page.

Can I hire equipment?

Yes, you can hire equipment from The Sports and Wellness Hub and Tennis Centre receptions. Please note, we may have a limited supply depending on the activity.

Can I suspend/cancel my membership?

To suspend or cancel your membership please complete the relevant form linked below . Our memberships team will then process your request.

Suspend your membership

Cancel your membership

Still can't find what you are looking for?

Please contact us on warwicksport@warwick.ac.uk or call us on 024 7652 3011 for further information. We will get back to you as soon as possible.