Seyda Er

Preferred Name: Seyda Er (Shey-da Er)

Preferred Pronouns: She/Her

Role: Student Experience Administrator (International)

Core Work:

• First point of contact for international students, offering support in person, by email and online

• Supports the Student Visa Advice Service with initial guidance and enquiry triage

• Maintains specialist knowledge of international student support to identify challenges and suggest improvements

• Leads Welcome Support appointments, checking visa documents and assisting with enrolment compliance

• Provides key administrative support, managing appointments, calendars and general office coordination

Additional Work:

• Contributes to service development through student feedback and experience enhancement

• Assists with planning and delivery of welcome and induction activities

• Supports UKVI compliance audits with document checks and reporting

• Participates in wider campus initiatives to improve the student experience

• Provides on-campus support during the September arrival period