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Have you been contacted by some one claiming to be from the Home Office?

It has been brought to our attention that there is a current scam which is targeting Tier 4 students.

Some students may receive a telephone call from an individual who fraudulently purports to represent the Home Office.

This scam may follow a similar pattern to previous scams:

  • A student receives a call or an email from someone pretending to be from the Home Office and may know personal details such as full names, passport numbers and postcodes
  • The incoming number may appear to match a genuine number such as the Home Office one (020 7035 4848) and they may ask you to verify it on the Home Office website where the number may appear. They can also pretend to be another legitimate organisation such as an education agent, UKCISA or even the police.

  • The student is told that there is a problem with their visa and that they need to pay a fine and/or give the caller personal information and contact details. Sometimes the caller would be already in possession of some of the student's personal details such as passport number which makes it even more convincing.

  • They may instruct the student to pay the fine via Western Union & MoneyGram. They may also instruct the student to obtain further cash and/or purchase a large amount of ITunes gift cards.

  • They claim that, if the victim does not pay the fine, usually £1200 - £1520 but can be higher, the victim will be reported to the police and/or the Home Office who will detain or deport them.

We have also become aware of scams affecting Chinese students.

Fraudsters using WeChat and mobile contacts contact students on their mobile phone claiming to represent their bank, the embassy, police or other reputable agency and are told they owe funds immediately, often being offered preferential exchange rates on currency conversions.

Do not speak to these individuals. Hang up the phone and follow the below advice.

Please remember that the Home Office or UKVI will never call an international student to request payments or ask for personal details in this way.

DO NOT make payments or give information to anyone calling you like this.

If this happens to you, you can report the matter online to Action Fraud - you do not have to give your name and address if you do not wish to, and any information you provide will be treated as confidential:

Or at:

More information can be found on the Information Security Training website.

If you have already been targeted and have made a payment, please contact Campus Security.

Please telephone us if you need an urgent response.

During office hours:

Immigration Service: External: +442476523706 - Internal: 23706

Outside of office hours:

University Security Services (24 hours): External: +44247652222 - Internal: 22222

You may also wish to contact: Wellbeing Support Services (formerly Student Support Services):

Please click on the following GOV.UK, and UKCISA links for further information on telephone frauds and scams, including how to report a scam call if you receive one.

Check British Council's Creating Confidence booklet for more useful tips to ensure your time studying in the UK is safe and enjoyable.

Guidance from UKVI & Action Fraud on Scams

UKCISA Guidance on Fraud and Scams