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About Us & Opening Hours

In this section you will find information about who we are and our opening hours.


Due to the coronavirus pandemic, we do not operate a 'drop-in' service. Instead, an appointment system is put in place if you wish to speak with an Adviser. You can usually book an appointment within the next 1-5 working days.

If you wish to know about BRP Collection, please click on the following link:
Warwick | Enrolment | BRP Card Collection
  • Student Immigration & Compliance team, formerly part of the International Student Office, is part of Student Opportunity. It was created following the merger of the International Student Office and the Careers & Skills Office.

    Our service scope:

    • University of Warwick offer holders, and, if applicable, their dependants;
    • Current University of Warwick students, and, if applicable, their dependants;
    • University of Warwick graduates, and, if applicable, their dependants, for 6 months following completion of studies.

    We provide specialist advice on and are responsible for:

    • Student visa applications, both within the UK and outside of the UK
    • Appropriate visas for studying / right to study checks for non-UK/Irish students
    • Visas for travelling in Europe and for attending Graduation
    • Issuing various Student Status Letters for immigration purposes
    • All UK visa related matters for current students, including returning students following a break in studies
    • Visas for working in the UK during and after studies
    • BRP card processing for new students, if our ACL code is used
    • Student Sponsor Licence Compliance & UKVI Audit

    Please click on our Client Care Letter and Conditions of Service for further information.

    If you have a query regarding a Skilled Worker (Tier 2) or a Temporary Worker (Tier 5) visa sponsored by the University of Warwick, please contact Human Resources.

  • Claire O'Leary

    Head of Internationalisation, Welcome, Student Experience, and Immigration

    Echo Zhou

    Immigration Services Manager

    Rachel Millichap

    Senior Compliance Officer

    Yousuf Antria

    International Student Adviser

    Jacky Bibb

    International Student Adviser

    Jags Lakha

    International Student Adviser

    Steve McDonald

    International Student Adviser

    Valya Dimitrova

    Compliance Officer

    Rebecca MacDonald

    Compliance Officer

    Mary Bailess

    Compliance Co-ordinator

    Yazhen Cleaver

    Immigration Services Co-ordinator

  • Join our daily 'Live Chat' for generic and straight forward questions - please also use this to highlight urgent queries if you require immediate assistance

    Contact us online for personalised advice and complex queries: Online contact form - we will get back to you within 3-5 working days

    Book an appointment to see an Adviser. If you have an online appointment and it is the first time you use MyAdvantage, you will need to sign up and answer some career preference questions.

    Contact the University by telephone:

    • Refer to University's Telephone Contact List
    • University Security Services (24 hours): +44 24 7652 2222 - Internal: 22222 (this is also our emergency and out of office contact if you require immediate assistance, for example, you are detained at a UK Border and are at immediate risk of being deported)

    For any other immigration queries, visit our Connect With Us page.

    Staff members may wish to refer to the contact details of our department on the staff intranet.


    If you need urgent immigration advice when our office/ the University is closed, you may wish to contact:

    The Central England Law Centre.

    You may also find useful information on the UKCISA website.


    Our postal address:

    1st Floor | University House | University Of Warwick | Kirby Corner Road | CV4 8UW | Interactive Map

  • Our usual Office operating ours are:

    Monday - Thursday: 09:00 to 17:00

    Friday: 09:00 to 16:00

    Saturday - Sunday: CLOSED.

    UK Bank (Public) Holidays and University closure (see list of dates below): CLOSED.

    There are other times when Student Immigration & Compliance Team will not be available as advertised above - see more information below.

    We currently offer both online and face-to-face service.

    All face-to-face student advice appointments are held in Student Opportunity Hub, Senate House. Please ensure that you book an appointment before setting off to visit us.

    UK Bank (Public) Holidays and University closure:

    For more information about UK Bank (Public) Holidays for England, please click on the following GOV.UK link:

    GOV.UK | Bank Holidays

    UK Christmas holiday:

    The University is usually closed between 24 December - 1 January inclusive.