Introduction

The existence of a properly formulated and explicit strategy is essential to ensure the development and success of the business. In industrial companies, the operations strategy is a key element. Every company is in a unique and dynamic situation offering products and services with different order winning criteria. Consequently the philosophy of this module is to present a variety of frameworks, methods and examples of how operations strategy can be formulated and implemented in manufacturing and related industries.

Objectives         

On completion, the participant will be:

• Define Operations Strategy and its importance in an industrial business.
• Explain how Operations Strategy integrates, aligns and interacts with other company strategies.
• Describe the impact of Operations Strategy at different levels within the organisation.
• Recognise the need to measure the performance of the operations strategy and identify suitable areas for measurement.
• Discuss and give examples of how Operations Strategy can be formulated.
• Appraise and question different companies’ operations strategies and draw conclusions from the information.
• Select appropriate practices for implementing Operations Strategy in different environments.
• Apply some of the tools and techniques learnt to case study material.

Contents

• Evolution of manufacturing and the journey to World Class.
• Integration of operations strategy with business strategy.
• Operations strategy formulation processes.
• Tools & techniques for operations strategy decisions.
• Outsourcing strategy.
• International manufacturing/operations.
• Designing business processes.
• Performance measurement in an operations environment.
• Implementation issues.
• Practical examples of strategy formulation.
• Academic and company case studies.

Duration

5 Days