WMG will be opening its doors on 4th December 2012, to showcase the research, education and knowledge transfer capabilities of its Service Systems Group.

Service is at the heart of a new business paradigm that assumes the co-creation of value across a network of suppliers. Many businesses have been driven to reinvent themselves to meet global challenges as they reshape traditional business models for commercial advantage.

Such is the emerging importance of the service sector, that leading industry players, such as Rolls-Royce, have worked with WMG to develop a brand new MSc in Service Management and Design, which runs on a part-time and full-time basis at the University of Warwick.

A future-oriented firm needs new ways of thinking about the design, configuration, business models and connectivity in managing a value constellation of customers, products, activities and information systems. This can help transform businesses, enabling you to innovate, compete and make better decisions to co-create value with various stakeholders and develop successfully.

To help you gain a better understanding of how to achieve this, Professor Irene Ng, Head of the Service Systems Group and Director of the new International Institute for Product and Service Innovation, will speak on Service Systems, Markets and New Business Models in the Digital Economy.

Mark Reddish from Rolls-Royce will provide his perspective on why service - and the new MSc programme - is important to his business. Traditionally, a manufacturing-focused concern, Rolls-Royce now derives more than half of all its revenue from services.

Come along, speak to us and have a glimpse into the future!

The event will take place on Tuesday 4th December (6pm - 8pm). A light buffet will be provided beforehand with presentations starting from 6:30pm.

If you would like to attend the event, please RSVP to Julia Fan (J.M.Fan@warwick.ac.uk)