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WMG People





University of Warwick
T:   024 7652 4304
W:   WMG Education

Research Interests

Quality Management; Business Transformation; Process Improvement; Lean Six Sigma; Six Sigma; Leadership; Organizational Learning; Design Processes and Customer-Centred design


Graeme joined WMG in 1991 with a range of industrial experience in Quality Management, Quality Improvement and Quality Engineering Roles with SKF Bearings, Massey Ferguson and GKN. His experience included quality improvement within the supply chain; implementation of Statistical Process Control; process and product improvement and customer-focused design initiatives.

Since joining WMG, Graeme has designed, delivered and managed a wide range of modules in the quality field both in the UK and internationally. He has delivered modules at a range of levels; post-experience diploma, undergraduate and MSc. He has also played a key role in developing and delivering an innovative MSc in Managing Business Excellence.

Industrial engagement whilst with WMG has involved working on a range of quality and design process initiatives with organizations including: Land Rover, Rolls Royce, Barclays Wealth, Cosworth Engines (MAHLE), Mars Confectionary (Masterfoods) and Boeing.

Current Roles

Graeme presently runs two undergraduate modules on Quality Systems and Quality Techniques; he is module tutor for MSc modules Process Improvement Using Six Sigma in the UK and Quality Management and Techniques in Thailand and contributes to a number of other modules at both undergraduate and MSc level. He also supervises both undergraduate and MSc projects.

Graeme is Stream Leader for MSc in International Technology Management and a member of the Academic Quality Group which is responsible for aspects of curriculum management, programme quality and academic integrity of WMG's teaching provision at the departmental level.


Graeme has published e-text books in two of his key areas of interest:
Quality Management: downloadable free at
Six Sigma: downloadable at
He has also published a number of journal and conference papers and is on the editorial board of The TQM Journal and a reviewer for several other journals.

Research Projects

View Current Projects        View All Projects