From 1 February 2017 all overnight courier services have transfered over to DHL (see details below). If you do not have an existing DHL account, you'll need to set one up in order to use the service. Please e-mail our DHL Account Manager LUKE.RENNOCKS@dhl.com including details of your: Department, Main Contact name, Invoice contact name and Invoice contact email. You will then be set up with an account and on-line booking access accordingly. Should you experience any issues please contact the Procurement Team using firstname.lastname@example.org.
DHL provide the overnight courier service.
DHL is a courier service we use for international and hazardous mail.
We can send international letters and parcels from University departments at a fraction of the normal cost due to our bulk-buying power. All airmail needs to have your departmental stamp number on the front of all envelopes (not just the first envelope).
Royal Mail Special Deliveries
Royal Mail Special Delivery will guarantee your mail for either 1pm or 9am next working day. A maximum weight of 2 kilos applies to the 9am service. Please write on the envelope in the top left corner, either "RMSD" or "RMSD - 9:00 am".
There is also a Saturday Delivery option, for mail sent on Fridays. This is charged at £3.00 extra per item. Please write on the envelope "RMSD - Saturday Delivery".
How to send
Send the item with your normal post, but keep it separate from the rest of your mail so we can easilly see it. If you regularly send many items using either "RMSD" or "Recorded Delivery", please ring the postroom. We can send you a roll of labels and a record book so you can keep track of your shipments.
Prices and compensation
The service is a lot cheaper than using courier services, and the reliability of this service should outperform all other courier services. Compensation options up to £2,500 for loss or damage are available and there is optional consequential loss compensation available.