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IT Services Help Desk

How can we help?

We're here to help all students and staff. There are several ways you can request our services and report issues:

Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on 024 765 73737. We're open 8:30am to 5:30pm, Monday to Friday (excluding bank holidays).
Come to see us in person at our drop-in centre on the 1st floor of the Library. It's open 9am to 5:30pm, Monday to Friday (excluding bank holidays
Help Desk will be open 10am to 5pm for the Welcome Weekend (21st and 22nd September) and the weekend before start of academic year (28th and 29th September).

Related services

We are part of a wider support service that provides deskside support for your computer, Computer Work Area support and monitoring support to help identify issues before they affect you.