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IT Services Help Desk

How can we help?

We're here to help all students and staff. There are several ways you can request our services and report issues:

Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on 024 765 73737. We're open 8:30am to 5:30pm, Monday to Friday (excluding bank holidays).
Come to see us in person at our drop-in centre on the 1st floor of the Library. It's open 9am to 5:30pm, Monday to Friday (excluding bank holidays

The Drop-in and Self Service functions will be open during the following two weeknds between 10am and 5pm:

  • 22nd and 23rd September

  • 29th and 30th September

Related services

We are part of a wider support service that provides deskside support for your computer, Computer Work Area support and monitoring support to help identify issues before they affect you.