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IT Services Help Desk

How can we help?

We're here to help all students and staff. There are several ways you can request our services and report issues:

Self-Service Online - make requests and report incidents through our web-based tool ServiceNow
Call us on +44 (0) 2476573737 or Ext 73737 (internally). We're open 9:00am to 5:00pm, Monday to Friday (excluding bank holidays and customary holidays e.g. Christmas period).
Come to see us in person at our drop-in centre on the 1st floor of the Library. It's open 9am to 5pm, Monday to Friday (excluding bank holidays and customary holidays), closed for lunch 1pm to 2pm.

Related services

We are part of a wider support service that provides deskside support for your computer, Computer Work Area support and monitoring support to help identify issues before they affect you.