Skip to main content

Wireless Network Service

The following wireless networks are available at the University. Please choose the appropriate service to see more details.

Users of these services are required to comply with:

Attention should also be given to the University Privacy Notices which set out the use of your personal data. The applicable notice depends upon your relationship to the University.

hotspot-secure

The primary connection to the wireless network for Warwick Staff and Students is by the hotspot-secure service.

hotspot-secure provides users with an easy log-on process using WPA2 Enterprise security to prevent eavesdropping on wireless data. Use your University IT Services username and password to log on.

For detailed information about the service and how to connect your device to hotspot-secure please click here.

resnet-secure

Residents in campus accommodation can plug a device into the ResNet service via a network port in each room. In addition, all campus residential buildings are covered by the resnet-secure wireless service.

resnet-secure provides residents with an easy log-on process using WPA2 Enterprise security to prevent eavesdropping on wireless data. Use your University IT Service username and password to log on.

For detailed information about the service and how to connect your device to resnet-secure please click here.

Warwick Guest

Conference Attendees, short term Guests and Visitors to the University of Warwick have free access to a centrally managed wireless network service (Warwick-Guest).

This operates on a self-service basis where users must first register for an account and agree to the service terms of use.

For detailed information about the service and how to connect your device to Warwick Guest please click here.

eduroam

For those visiting from another academic institution that participates in the eduroam service, the eduroam wireless network service is available across the campus at Warwick.

Users log-in using their normal IT account as issued by their home institution. There is no need to have a Warwick IT account or to make any special arrangements with Warwick IT Services.

If users find they are unable to log-in, they should contact their own institution for advice.

For more information on the use of eduroam, on and off campus, please click here.

Where can I connect to wireless?

To find out wireless coverage details across the University Campus, please click here.

Wireless Technology

The wireless network allows customers the freedom to make use of Wi-Fi® enabled devices to connect to the Internet. It offers fast, reliable connections at data rates of up to 300Mbps. The service supports the Wi-Fi standard 802.11g and 802.11n with support for 802.11ac in selected areas. The service provides coverage in the 2.4GHz and 5GHz wavebands.

Staff and students can authenticate using WPA2 enterprise authentication. This provides users with a secure network connection which prevents eavesdropping. The vast majority of wireless devices are capable of using this standard and it is always worth checking with the manufacturer for software updates.

We use Cisco CleanAir™ technology to minimise radio interference and provide the capability to support a high user density with high bandwidth applications such as video streaming.

Standard requests

  • Requests for new Wireless locations or service expansion are submitted via the IT Services Help Desk.
  • Request for Consultancy around specific uses of the wireless infrastructure can also be submitted via the IT Services Help Desk .

Charges

Requests for service expansion must be submitted by a permanent member of staff who is an authorised budget holder as there are charges to cover the installation and cabling work required for new installs. Some areas may require specialist solutions which require additional funding. Typically these include external areas and high density wireless in lecture theatres.

Availability

The Wireless network is designed to be available 24hrs a day, 7 days a week. Occasionally the service may be withdrawn from some areas for planned maintenance. These times will be advertised in advance on the ITS homepage. Support for the service is available during standard IT Services support hours.