Warwick Guest is a self-service wireless network available to conference attendees, short-term guests and visitors to the University of Warwick and is free of charge.

Individuals holding University of Warwick IT login credentials (e.g. current staff and students, longer term visitors) are encouraged to use the eduroam service.

To access this service you will need a suitable notebook or handheld device equipped with a Wi-Fi standard wireless adapter. Most portable devices come with this type of network connectivity installed as standard.

Users of Warwick Guest are required to comply with:

• the Warwick Guest Wireless Terms of Use
• the University Regulation 31 Governing the use of University Computing Facilities
• the JANET Acceptable Use Policy

Attention should also be given to the University Privacy Notice which sets out the use of your personal data.

Getting started:

Registration for Warwick Guest is completely self-service. Once you connect your device to the Warwick Guest Wi-Fi, use a web browser to complete the registration process, many operating systems will open a browser session automatically; you will then be presented with the following screen:

If you have already registered for an account then enter your registered email address and password to log in, if not then click the "OR Register" Button to Register for an account: this will take you to the following screen:

Here you need to supply your name, email address and mobile telephone number. Your logon details will be sent to the specified mobile telephone number as an SMS text message. Once the above has been completed and submitted (by clicking the "Register" Button), the Receipt page will be displayed:

Click the "Login" Button to return to the Logon screen.

Features

• Wireless network access is available within most University buildings.
• The service provides internet access to users registered with the system.
• Accounts are valid for a period of 7 days.
• An account can be used on up to 3 devices.
• Once a device is logged on, the user can move around campus for up to 24 hours with no further login prompt.
• Devices are dynamically allocated an IPv4 address in a private address range.
• The service supports most standard Internet accessible applications except those outlined under restrictions.
• The service supports VPN protocols which are advised for extra security.

Restrictions

Certain restrictions are in place to protect the service delivery and to provide fair usage amongst the user population.

• Upload and Download speed is managed at 50 Mbps in both directions.
• IPv6 traffic is not currently supported.
• The following represents a sample of traffic restrictions provided for indicative purposes (the list is not exhaustive);
  • Peer to peer protocols.
  • File transfers to cloud based storage.
  • Gaming activity.
  • Connection of technology platforms not classed as an end user device.

Service Hours

24 hours a day, seven days a week, 365 days a year

Service Availability

• Occasional maintenance is required on the service and as such will often result in an ‘at risk’ period. Where possible this will occur to minimise disruption and be advertised on IT Services web pages.
• Not all University wireless services are available in all University locations.
• Due to the wide variety and varying quality of wireless connected devices, IT Services are not able to guarantee the service coverage and quality for all wireless enabled devices.

Need help?

If you require further assistance please contact the ITS helpdesk on +44 (0)24 7657 3737 or visit the ITS drop-in centre on the 1st floor of the University Library. Support of personal equipment is on a best endeavours basis due to the many types of systems that may be encountered.