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Printing

Managed departmental printing (MPS)

This service covers network printing, scanning and copying. It's available to all University departmental staff.

University ID card printing

We support the production of University staff, student, alumni and visitor ID cards and maintain card printer hardware.

Degree certificate printing

We provide support for the production of University degree certificates and transcripts and maintain the dedicated printer hardware.

University events support

We provide a range of IT hardware logistics for the key University events such as Degree Congregation, Pre-sessionals, Conferences, Enrolment, Exams on PCs, Pre-Processing, Police Registration, Card Production and Confirmation and Clearing.

Warwick Print

For high volume, cost effective printing for staff and for student thesis and dissertation printing and binding, visit our strategic partners, Warwick Print Рthe University’s print room on campus.

Warwick Print for staff
Warwick Print for students


Light Touch Digital Filing 

With Light Touch Digital Filing, the service formerly known as Scan to Folder you can place a document on one of our multi-function devices, scan it and have a PDF of it sent to your personal (H:) drive.

News

Tue 06 Aug '19
Unavailable print and photocopying: Wednesday 28 August 2019 between 6:30 and 9:30pm

On Wednesday 28 August in the evening, most printing will be offline whilst we carry out upgrade work, including:

  • Printing, copying, scanning to email or H: drive on SafeCom enabled Kyocera and HP Multifunction Devices in all staff and st…

Thu 25 Jul '19
** Updates to Student and Staff Pull Print Queue Retirements - action required **
Student Pull Print Queue Retirements What is happening?

We are retiring the legacy Windows Print servers Olympia and Pacifica that historically provided the Windows Print queues for our Student customers within the University. These serve…

Fri 21 Jun '19
Unavailable print and photocopying: 17 & 20 July 2019

On Saturday 20 July MOST printing will be offline whilst we carry out upgrade work, including:

  • Printing, copying, scanning to email or H: drive on SafeCom enabled Kyocera and HP Multifunction Devices in all staff and student areas
  • Printing…

Media Centre

Printing Services Video Leaflets - SafeCom Enabled

These leaflets are primarily targeted towards our staff, student and external customers using our devices within the IT Services workareas, however they will also provide valuable guidance for our SafeCom enabled staff customers using the Managed Print Service (MPS)

Our MPS customers are advised to disregard the following video leaflets: "Top-up your credits and view printing costs", "Multifunction Device and ITS workarea locations" and "Library Visitor Photocopying cards" as these are targeted towards our workarea customers, and reference locations and charging models that do not apply to you.

Customer Testimonial - Nuance Safecom

View our Nuance Safecom Customer Testimonial and find out how the University of Warwick has cut down on paper and CO2 and increased confidentiality & reliability using the Nuance SafeCom print solution.

Kyocera MFD Support Videos - Non SafeCom

A series of support videos have been developed by Kyocera in order to provide a visual demonstration of how to use some of the key features and functions on these Multifunction Devices (MFD's)

These videos are for our customers that are not currently using the SafeCom Pulll Print technology.

Current activities

Tue 06 Aug '19
Wednesday 28th July 2019 - Printing Service Outage (Evening)

On Wednesday 28th July 2019 there will be no access to printing and photocopying services provided by IT Services from 6.30PM till 9.30PM as…

Thu 01 Aug '19
Managed Desktop Pull Print Queue Migrations - Wednesday 11th September 2019

ITS will be migrating all ITS Managed Windows 7 and Managed Windows 10 customers from the legacy Kyocera\HP on Triton or Rycon Pull Print qu…

Staff Pull Print Queue Retirements - Wednesday 18th September 2019

On Wednesday 18th September at 10AM we are deleting all of the old staff Pull Print queues (printers where you currently need to swipe your …

Mon 17 Jun '19
Student Pull Print Queue Retirements - Wednesday 4th September 2019

We are retiring the legacy Windows Print servers Olympia and Pacifica that historically provided the Windows Print queues for our Student cu…

Service levels and metrics

In order to properly demonstrate the availability and performance of the current printing service it is vital that relevant metrics are made available. Within this section you will be able view the current metric values for the following aspects of the service.

SLAs

A service level agreement (SLA) is a part of a service contract where the level of service is defined. The term SLA is normally used to refer to the contracted delivery time of the service. For Printing Service related matters please follow the link shown below.

Printing Services SLAs