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Crisis situations

Support During a Crisis

If your own mental health, or the mental health of someone you know, suddenly deteriorates or worsens, this can be a frightening and confusing time. The most important factor is to get help and support as soon as possible, regardless of whether or not this is the first experience of a mental health crisis or a relapse of an existing mental health condition.

For Students in Crisis

If you are a student living on campus or locally, are experiencing a crisis and have not made or are waiting for an appointment with the Mental Health Team, there are additional sources of crisis support available for you, outlined below. More information regarding booking an appointment with the Mental Health Team.

On Campus Support
  • University of Warwick Health Centre
    If you think that you are in crisis, experiencing suicidal thoughts or do not feel safe, you should contact your GP/ Doctor in the first instance.
    If you are living on campus and are not yet registered with a Health Centre practice, please see the following link:
    If you are unable to get a same day appointment with your GP, or if you are feeling in crisis or unsafe at night or at the weekend, there are additional sources of support outlined below.
  • University of Warwick Campus Security Services
    Warwick’s Campus Security are available to support vulnerable students 24 hours a day, 7 days a week and have been trained in Mental Health First Aid. Campus Security can assist students in accessing emergency services should these be required.
    Telephone: 024 7652 2083 or call into the Campus Security Gatehouse.
  • University of Warwick Residential Life Team
    If you are living on campus, your Resident Tutor may also be able to assist you with accessing crisis support.
Off Campus and Out of Hours Mental Health Services
  • Coventry and Warwickshire Central Booking Service
    This service will take referrals for students experiencing mental health difficulties who are living on campus or in Coventry, Leamington or Kenilworth.
    Telephone: 0300 200 0011 24 hours.
  • Coventry Walk-in and Healthcare Centre
    This is a GP-led service available in the heart of Coventry open to registered and unregistered patients, with or without an appointment, between 8am and 10pm.
    Telephone: 0300 200 0060
    For more information, including directions, visit:
  • Accident and Emergency
    The Accident and Emergency Department of University Hospitals Coventry and Warwickshire is available 24 hours a day for students experiencing an immediate crisis with their mental health.
    For more information, including directions, visit:
Telephone Helplines
  • Mental Health Help and Advice Line
    This helpline can offer support/advise how to support a student until an appointment can be arranged for assessment or treatment.
    Telephone: 0800 616 171 (freephone number, available 24/7) or 0300 330 5487 (from mobile telephone)
  • The Samaritans
    The Samaritans offer a confidential listening and e-mail service, dealing with a wide range of concerns.
    Telephone: 116 123 (free helpline, available 24/7)
    Website address:
  • Saneline
    Saneline offer specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.
    Telephone: 0300 304 7000 (available 4.30pm - 10.30pm daily)
    Website address:

Online Crisis Resources for Everyone

Mind Crisis Help

Rethink Mental Illness


Suicidal Thoughts
What should I do if I know someone who is feeling suicidal?

Mental Health Team Feedback

“Thank you so much for your timely and efficient support during this recent very stressful period. I was actually thinking that I could not carry on. You changed that.”