FAQs

Especially when students start at University, the adjustment process can take time. Experience shows us that one of the biggest concerns for new undergraduate students is making friends. A degree of anxiety is a normal part of life, particularly when faced with new situations. Whilst they may feel like they are in the minority, we can assure you, they are not.

Information on transitions and settling in, culture shock and emotional resilience from our website may prove helpful. Most students will adjust within a number of weeks, but if your young person is still struggling, please encourage them to get in touch via our Wellbeing PortalLink opens in a new window.

It is advised that you check any insurance cover very carefully so you are clear whether you have cover, and whether it is adequate. Find out more about Cover4Insurance for Warwick Accommodation contractsLink opens in a new window.

For example, many students choose to extend their cover to include protection for their laptop outside of their room.

The campus is generally a safe place for students and we have Community Safety available 24/7 who advise students about how to keep themselves and their property safe. Any student worried about their safety should talk to a member of staff who will be able to advise them on their best options.

See further information on Student SafetyLink opens in a new window.

All students are encouraged to register with the Health Centre on campus for routine healthcare, including vaccinations.

Even if students adjust well initially, there may come a point in their studies when they face challenges. Encourage them to be pro-active about engaging with support at the first sign of difficulty, and talk to them about their general wellbeing.

Some treatment provided by the UK's National Health Service (NHS) is free for everyone. For other treatment, there are fees for “overseas visitors”, including students.

For further information please go to the UKCISA websiteLink opens in a new window.

Help your young person to have realistic expectations of academic goals and social life.

All students at Warwick are high achievers and many may find they need to work on their perfectionist tendencies. Expectations at higher education level will be different to what they were at school.

Safes are not provided in student bedrooms, so all valuables should be stored out of sight, and windows and doors should not be left unlocked when the room is empty.

Whilst your natural tendency might be to intervene and help them, we would encourage you to explore with them what they might do to help themselves and to take appropriate action.

If they talk about wanting to come home, it might be more appropriate to encourage them to stay at Warwick and arrange a time for you to visit them. Remind them of the importance of taking care of their own wellbeing - a healthy sleep, diet, and exercise routine is really key to a positive all-round student experience.

Watch this short video to see how adversity can help people to growLink opens in a new window.

All residences house both men and women, although a limited number of single sex areas may be available in some accommodation.

Agree with your young person (ideally before they leave home) how often you will communicate and how. Remember to encourage the right balance of contact with you versus investment in new relationships, and gradually encourage a move from the former to the latter.

Keeping in regular contact with them will enable you to be part of their experience.

Encourage your young person to discuss concerns about academic work with their personal tutorLink opens in a new window. Keeping in regular contact with personal tutors is extremely important.

The first few weeks are exciting but can also be overwhelming. Encourage your young person to try new things and make the most of the wide range of opportunities at Warwick. All interests are catered for, and getting involved is a great way to build friendships and confidence.

See how you can help your young person to develop a growth mindsetLink opens in a new window which can help them flourish at university.

For some students, it may be advisable/ necessary to leave Warwick and indeed, this may well be a positive choice. Warwick may not be the right place to study at the current time.

It may be possible for your young person to consider temporary withdrawalLink opens in a new window or to leave and go to another University (perhaps closer to home). Encourage them to discuss options with their department in the first instance.

We hope your young person will be happy in their accommodation and in the vast majority of cases, experience shows that they are, even if they aren't allocated their preferred choices.

Encourage them to be open-minded and flexible; taking opportunities to get to know other students will help them settle. If they are living in Warwick Accommodation and want to move rooms, this may be possible in certain circumstances.