Support During a Mental Health or Wellbeing Crisis
If your own mental health, or the mental health of someone you know, suddenly deteriorates or worsens, this can be a frightening and confusing time.
If you are a student experiencing a mental health or wellbeing crisis and have not made or are waiting for an appointment with the Mental Health and Wellbeing Team there are additional sources of crisis support available for you, outlined below. More information regarding booking an appointment with the Mental Health and Wellbeing Team.
If you are a parent, friend or member of staff concerned about a student, the most important factor is to get help and support for the student as soon as possible, regardless of whether or not this is the student's first mental health crisis or a relapse of an existing mental health condition.
On Campus Support
- University of Warwick Health Centre
If you think that you are in crisis, experiencing suicidal thoughts or do not feel safe, you should contact your GP/ Doctor in the first instance.
If you are living on campus and are not yet registered with a Health Centre practice, please see the following link:
If you are unable to get a same day appointment with your GP, or if you are feeling in crisis or unsafe at night or at the weekend, there are additional sources of support outlined below.
- University of Warwick Security Services
Warwick’s Campus Security are available to support vulnerable students 24 hours a day, 7 days a week and have been trained in Mental Health First Aid. Campus Security can assist students in accessing emergency services should these be required.
Telephone: 024 7652 2083 or call into the Campus Security Gatehouse.
- University of Warwick Residential Life Team
If you are living on campus, your Resident Tutor may also be able to assist you with accessing crisis support.
Off Campus and Out of Hours Mental Health Services
- Coventry and Warwickshire Central Booking Service
This service will take referrals for students experiencing mental health difficulties who are living on campus or in Coventry, Leamington or Kenilworth.
Telephone: 0300 200 0011 24 hours.
- Coventry Walk-in and Healthcare Centre
This is a GP-led service available in the heart of Coventry open to registered and unregistered patients, with or without an appointment, between 8am and 10pm.
Telephone: 0300 200 0060
For more information, including directions, visit: http://www.cityofcoventrynhshealthcarecentre.nhs.uk/
- Accident and Emergency
The Accident and Emergency Department of University Hospitals Coventry and Warwickshire is available 24 hours a day for students experiencing an immediate crisis with their mental health.
For more information, including directions, visit:
- Mental Health Help and Advice Line
This helpline can offer support/advise how to support a student until an appointment can be arranged for assessment or treatment.
Telephone: 0800 616171 (freephone number, available 24/7)
- The Samaritans
The Samaritans offer a confidential listening and e-mail service, dealing with a wide range of concerns.
Telephone: 116 123 (free helpline, available 24/7)
Website address: http://www.samaritans.org
Saneline offer specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.
Telephone: 0845 767 8000 (charged at local rates, available 6pm - 11pm daily)
Website address: http://www.sane.org.uk/
Online Crisis Resources
Mental Health Team Feedback
“Thank you so much for your timely and efficient support during this recent very stressful period. I was actually thinking that I could not carry on. You changed that.”