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Welcome FAQs

Coming to University can be a confusing time. There will be a lot happening both in the run up to you starting with us and when you arrive on campus.

If you're feeling a bit confused, this page will help you find out where you can go for help with different types of queries, as well as answers to some of our frequently asked questions.

Contents

  1. What is Welcome Week?
  2. What's happening during Welcome Week?
  3. How do I sign up for events and activities?
  4. How do I access digital events or on-demand content?
  5. Is Welcome Week compulsory?
  6. How can I keep up to date with what is happening?
  7. Will I be able to attend events in-person?
  8. How do I keep safe at an in-person event?
  9. Should I wear a face covering?
  10. Will hand wash be provided for in-person events?
  1. How often will rooms be public rooms on campus be cleaned?
  2. What should I do if I start to feel unwell during Welcome Week?
  3. What kind of device should I bring with me?
  4. Do I need to buy tickets for any events?
  5. What do I need to do before I arrive?
  6. When can I move in to my accommodation?
  7. Can friends and family travel with me when I move in?
  8. Do you offer an airport transfer service? How do I book a place?
  9. Do I need to self-isolate for fourteen days and if so, when should I arrive?
  10. When does online enrolment open?

1. What is Welcome Week?

Right now, we're busy working on a digital-first Welcome Week, designed to be accessible for all our new students whilst also preserving as much of the in-person University experience as possible. We'll provide you with a tailored programme of welcome and induction events through our bespoke Welcome Timetable app. We want you to have a great, fun, safe start to your life at Warwick this autumn, even with the challenges we're all experiencing from Covid-19.

Welcome Week is a programme of events and activities designed to enable you to:

  • Settle into life at Warwick
  • Meet your flatmates, make friends on your course, and meet people
  • Understand what it means to be a student on your degree programme
  • Understand the breadth of Warwick’s offer (both opportunities and support)
  • Learn your way around
  • Adapt to life in a new environment, and for many a new country
  • Get ready for day one of term

2. What’s happening during Welcome Week?

We want you to personalise Welcome Week to meet your wants and needs.

From Monday 7 September, we will give you access to the Welcome Week student timetable. At first you'll only be able to see digital activities, with in-person events made available from Monday 21 September.

You’ll be able to explore all the events on offer and start building your bespoke timetable.

This year, we are running events in different formats to help you get as much out of the Welcome Week experience as possible in light of the challenges of Covid-19. Events will be presented in one of the following formats:

  • in-person – where it is safe to do so, you will be able to attend some of our smaller events in-person.
  • livestream - so you can watch and join in from the comfort of your accommodation
  • on-demand – content that is available to view and access from 7 September. Some of our live events may be recorded and made available afterwards as on-demand activities.

3. How do I sign up for events and activities?

Your timetable will go live in September 2020. It will be pre-populated with core events arranged centrally or by your academic department. These are compulsory, unless otherwise stated, and will give you the opportunity to find out more about your degree and to meet other people on your course.

You will then be able to choose events by browsing through the categories or searching by keyword.

4. How do I access digital events or on-demand content?

A link to digital and on-demand content will be provided in the event information on the timetable. To join the event simply click on the link at the stated time.

It is a good idea to familiarise yourself with a few of the basic platforms we will be using, including Microsoft Teams and Moodle. That way you’ll know your way around and feel more confident when taking part in a digital event.

Once you have set up an ITS account and completed course registration, you will be able to log in to MS Teams and Moodle using your University log-in details.

Take a look at our Student Guides page for more information on digital platforms.

5. Is Welcome Week compulsory?

For all new undergraduate students starting in September, there are a number of compulsory events organised by your academic department. These will be pre-populated in your Welcome Week timetable.

For some new Postgraduate students there will be compulsory events organised by your academic department. You will find these pre-populated in your Welcome Week timetable if this applies to you.

All other events are optional although we very much encourage you to come along and enjoy a great start to life at Warwick. Please note that formal teaching for Undergraduate students does not start until 5 October.

6. How can I keep up to date with what is happening?

We will update this website on a regular basis and you will receive emails from us in the run up to starting with us at Warwick. As we get closer, you can also follow our social media accounts where we will be sharing regular updates about welcome.

7. Will I be able to attend events in-person?

Welcome Week will be digital-first, but we will still be running some small, in-person events where it is safe to do so, so that you can meet other students and find out more about University life. We are asking all students and event organisers to respect social distancing guidelines at in-person events. The timetable will indicate whether an event is in-person, livestreamed or on-demand.

8. How do I keep safe at an in-person event?

We have a shared responsibility to keep each other safe. You should follow social distancing rules and keep 2m apart from others outside of your accommodation group. Remember to wash your hands before and after visiting a location for an event. It is important to make sure you queue with social distancing outside any room if you're waiting to enter.

Please take a look at our Stay Safe at Warwick pages for more information

9. Should I wear a face covering?

Face coverings are required by UK law in some environments, such as shops and public transport. The University also has guidance on when to use face coverings on campus.

Will you provide advice on social distancing?

The University has advice on social distancing on campus. In on-campus accommodation, there's no need to socially distance from others in your kitchen group - find out more information about staying safe in halls of residence.

10. Will hand wash be provided for in-person events?

There will be hand sanitiser stations on campus. There are also lots of toilets already available on campus - you can find the nearest ones on the floorplan view of the campus map. You can find more information on hand hygiene on our website.

11. How often will rooms be public rooms on campus be cleaned?

Campus Cleaning Services will adjust their cleaning schedules to offer additional support and protection to shared spaces and public areas across the University. You can find more information about cleaning on our website.

12. What should I do if I start to feel unwell during Welcome Week?

If you feel ill during your time at University, here's what you need to do.

13. What kind of device should I bring with me?

A recommended specification for laptop computers is being drafted by the University for autumn term.

14. Do I need to buy tickets for any events?

Most events in Welcome Week only require booking through the Welcome Week Timetable. If an event requires a separate ticket booking, the app will notify you. You can find tickets for Warwick Students' Union events at warwicksu.com, along with more information about our Students’ Union, what they offer. The Welcome events programme will go live in September.

15. What do I need to do before I arrive?

View our checklists for information on what you need to do before you arrive, on-arrival, and in your first week.

The University is also providing a checklist of Covid-19 FAQs.

16. When can I move in to my accommodation?

If you are allocated on-campus accommodation (you will be notified by mid September), you will be invited to complete your online residential induction and select an arrivals time slot. Arrivals slots will be available across several days in the week commencing 21 September.

If you’ve already accepted an on-campus accommodation contract and you need to self-isolate on arrival to the UK, we can make accommodation available to you from Wednesday 9 September 2020. More information will be provided on how to book an early arrival due to the need to self-isolate (quarantine) on arrival to the UK closer to the time. You will not be charged if you need to use this service.

If you are arriving at another time in year, please follow the instructions sent by your accommodation provider.

17. Can friends and family travel with me when I move in?

We suggest international students avoid travelling with family, and we strongly recommend that relatives do not travel with you to the UK if they will be required to self-isolate.

There are hotels on campus and in the local area. Please note that visitors are unable to stay on campus due to Covid-19.

There are specific safety guidelines for visitors to campus.

18. Do you offer an airport transfer service? How do I book a place?

We are currently investigating different transport options to support students arriving in the UK and will update this page with more information when available.

19. Do I need to self-isolate for fourteen days and if so, when should I arrive?

You may not have to self-isolate when you arrive in England, if you are travelling from one of the countries or territories listed on gov.uk.

If you’ve already accepted an on-campus accommodation contract and you need to self-isolate on arrival to the UK, we can make accommodation available to you from Wednesday 9 September 2020. More information will be provided on how to book an early arrival due to the need to self-isolate (quarantine) on arrival to the UK closer to the time. You will not be charged if you need to use this service.

20. When does online enrolment open?

You will receive an email 4-6 weeks before your course starts asking you to complete the course registration process. Enrolment FAQs can be found here.