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Helen Atherton

 

Title   

Associate Professor
 

Contact   

WMS - Social Science and Systems in Health
University of Warwick
Coventry
CV4 7AL
Tel: 02476151405
Email: H.Atherton@warwick.ac.uk

Research Interests

Currently I am Associate Professor of Primary Care Research and Digital Health lead at the Unit of Academic Primary Care, Warwick Medical School. My expertise is in use of digital routes of access to general practice, and alternatives to the face-to-face consultation, such as email and video. My professional roles include membership of the NHS England Primary Care Digital Transformation Advisory Board and I advise professional bodies and NHS organisations in the evidence based use of digital consultations in general practice. I am an associate editor for the journal 'Digital Health' and sit on the Royal College of General Practitioners Scientific Foundation Board. I lead studies that focus on how digital technologies impact on patients and healthcare professionals in general practice settings. Whilst I use mixed method approaches, my particular expertise is in qualitative and review methodology.

Biography

I am a health services researcher and my career has been exclusively in primary care research. Before joining the Unit of Academic Primary Care at Warwick in Nov 2015 I was a NIHR School for Primary Care Research Fellow at the University of Oxford, where I established my post-doctoral research programme. Prior to that I completed a PhD in Primary Care Health Services Research at Imperial College London. My first research post in 2005 was at St George's, University of London. I have a Master of Public Health (Imperial College), and MSc in Biological Anthropology and a BSc in Ecology (University of Durham).

Research Projects

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Publications

Journals
  • Donaghy, E., Atherton, Helen C., Hammersley, V., McNeilly, H., Bikker, A., Robbins, L., Campbell, J., McKinstry, B., 2019. Acceptability, benefits, and challenges of video consulting : a qualitative study in primary care. British Journal of General Practice, View
  • Atherton, Helen C., Brant, Heather, Ziebland, Sue, Bikker, Annemieke, Campbell, John, Gibson, Andy, McKinstry, Brian, Porqueddu, Tania, Salisbury, Chris, 2018. Alternatives to the face-to-face consultation in general practice : focused ethnographic case study. British Journal of General Practice, View
  • Atherton, Helen C., Brant, Heather, Ziebland, Sue, Bikker, Annemieke, Campbell, John, Gibson, Andy, McKinstry, Brian, Porqueddu, Tania, Salisbury, Chris, 2018. Alternatives to the face-to-face consultation in general practice : focused ethnographic case study. British Journal of General Practice, 68 (669), pp. e293-e300, View
  • Atherton, Helen C., Brant, Heather, Ziebland, Sue, Bikker, Annemieke, Campbell, John, Gibson, Andy, McKinstry, Brian, Porqueddu, Tania, Salisbury, Chris, 2018. The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups : a mixed-methods case study. Health Services and Delivery Research, 6 (20), View
  • Brant, H., Atherton, Helen C., Bikker, A., Porqueddu, T., Salisbury, C., McKinstry, B., Campbell, J., Gibson, A., Ziebland, S., 2018. Receptionists' role in new approaches to consultations in primary care : focused ethnographic study. British Journal of General Practice, View
  • Brant, Heather Dawn, Atherton, Helen C., Bikker, Annemieke, Porqueddu, Tania, Salisbury, Chris, McKinstry, Brian, Campbell, John, Gibson, Andy, Ziebland, Sue, 2018. Receptionists' role in new approaches to consultations in primary care: a focused ethnographic study. British Journal of General Practice, 68 (672), pp. e478-e486, View
  • Atherton, Helen C., Ziebland, S., 2016. What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare?. Digital Health, 2, View
  • Newhouse, Nikki, Lupiáà±ez-Villanueva, Francisco, Codagnone, Cristiano, Atherton, Helen C., 2015. Patient use of email for health care communication purposes across 14 European countries : an analysis of users according to demographic and health-related factors. Journal of Medical Internet Research, 17 (3), View

View All Publications

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