Aims and Learning Outcomes
Improve your understanding of the effective management of human resources and the management of inter-personal relationships within health service organisations
Gain:
- An understanding of the concept of human resources; the importance of managing internal and external relationships, investing in staff development and managing performance
- Knowledge of formal and informal methods for managing the performance of individuals: appraisal, performance management processes, disciplinary processes
- Knowledge and understanding of strategic human resource management
- Understanding the role of talent management
- Knowledge of the wider range of professionals involved in health care and the importance of concepts in leadership