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Aims and Learning Outcomes

Improve your understanding of the effective management of human resources and the management of inter-personal relationships within health service organisations

  • An understanding of the concept of human resources; the importance of managing internal and external relationships, investing in staff development and managing performance
  • Knowledge of formal and informal methods for managing the performance of individuals: appraisal, performance management processes, disciplinary processes
  • Knowledge and understanding of strategic human resource management
  • Understanding the role of talent management
  • Knowledge of the wider range of professionals involved in health care and the importance of concepts in leadership

Sue Peach
T: +44 (0)24 7615 0453