Expert Comment
Professor John Thanassoulis comments on account closure complaints to the Financial Ombudsman
"Although the number of complaints to the financial ombudsman about unfair bank closures is relatively modest at the moment, it is a problem that is likely to increase due to the growing use of Big Data, AI and social media in banking.
Professor Roger Farmer comments on the Bank of England's decision to hold interest rates at 0.75%
The Bank of England's MPC has voted unanimously to maintain the Bank Rate at 0.75%. Professor Roger Famer of Warwick Economics comments.
"Cash is still the most liquid form of payment" - Dr John Morris comments on NatWest's online banking problems
Technical problems have left RBS and Nat West customers locked out of their accounts today. Dr John Morris, Teaching Fellow in International Political Economy, comments on the "chink in the armour of moves towards a cashless society."
Dr Andreas Kokkinis on the anniversary of the 2008 financial crisis
Dr Andreas Kokkinis, expert in financial regulation from the School of Law, comments on the implications of the collapse of Lehman Brothers ten years ago.
Lloyds' extra money for mis-selling is further confirmation of poor treatment of customers
Lloyds Banking Group has set aside another £1bn to cover the cost of insurance mis-selling and the treatment of mortgage customers. Today's news comes as an additional confirmation of the extent of historical misconduct in the UK banking system and the cost it has had on customers, particularly borrowers says Dr Andreas Kokkinis