You might have heard the term 'professional services cluster' thrown around a lot. Well, what does it mean?

Each cluster comprises of a group of professional services bodies' with some common visions and objectives.

What was unique about ITLR 2023 is that is was not a random SWAT analysis of departments and services across University, but well-thought-of processes, with an underlying framework. This framework looked different for academic departments and professional services. Click below to find out more.

If you are interested in learning more about how each professional services cluster performed against the suggested framework, click below for more information.

4.1 Broad themes of ITLR 2023 (Bird's-eye view)

What is Warwick, as a University, good at? What is not up to mark at the University? How does this compare to ITLR 2017? The focus here is the University as a whole, rather than individual departments or professional services bodies'.

After reading this chapter, pick out which of the 6 broad themes is of interest to you, before proceeding further.

What is key to navigating this chapter is that each of the 6 institutional themes has a section dedicated to it, which signposts you to other outcomes of ITLR most relevant to it, by highlighting these in bold. These 'other relevant outcomes' can be a report on the common themes, or bespoke themes, or a specific panel report.

4.2 Panel reports (Worm's-eye view)

Want to zoom in to find out more about a specific department or professional services cluster?

*PRO TIP*: You can filter the right-hand column on the page linked above if you are interested in exploring a specific bespoke theme.

4.3 Additional resources (optional)

This is an optional, 'good-to-have' resource, if you are interested in a) knowing more about the experiences of panellists who were a part of ITLR 2023; and b) exploring areas of good practice within professional services.