StarLeaf and Blackboard Collaborate Platforms - Advanced notice of platform retirements (1st July 2022)
AV Services would like to announce that the Audio and Video Conferencing - StarLeaf and Blackboard Collaborate - Webinar Service platforms will both be retired from our support model as of the 1st July 2022.
All existing sessions will remain operational after this date and the self service support content will still be published, however any requests to modify existing bookings for existing customers will be handled on a case by case basis and may be subject to the request being declined.
We recommend all new and existing customers utilise the Microsoft Teams platform.
Why are we taking this decision?
In light of the ever declining use of both platforms and a transformation in both usage levels and the breadth and depth of functionality now found within Microsoft Teams, now is the right time to refocus our service priorities to maximise the level of service and support we can offer to our customers.
For any questions in relation to this policy, please feel free to log a call (Please select Audio Visual as needed)
AV and LDC Training Events/Sessions - Returning to the classroom and Hybrid Teaching Technologies
Audio Visual Services, in collaboration with Learning Design Consultancy, are running a series of workshops from the 20th September to the 23rd September specific to the on-site delivery of teaching. Topics will include Audio Visual Basics and Classroom Technology to Hybrid Teaching Techniques and Technologies.
Returning to the classroom – AV Basics (Online session via Teams): Find out more about the classroom technologies available. How they work and what you can do. The on-site session provides you with an in-person insight into the technologies available in the classroom and you can experience first-hand how they work and what potential there is for your teaching and learning.
Hybrid Teaching Design – ABC Mini Sprint: In this session we will be using the ABC ‘Sprint’ model of design based on Professor Diana Laurillard’s ‘Conversational Framework’ This model will help to structure thoughts and discussions around design in the Technology Enhanced Active Learning Space.
Using Hybrid Technology: This session focuses on the technology and what is possible with hybrid teaching and learning at Warwick. It will also highlight some of the challenges.
Dates, times and bookings via: https://warwick.ac.uk/ldcuevents
Hybrid Teaching Enhancements to 100 Centrally Timetabled Spaces
The Audio Visual Team have worked hard since June 2020 to enhance the capabilities within on-site, centrally timetabled teaching spaces to address challenges presented by Covid-19 such as capacity issues and remote delivery.
The University has outlined its preferred approach for teaching in 21/22 on the Teaching, Learning and Assessment: Our Preferred Approach 2021/22 page. Hybrid Teaching is neither the preferred nor recommended approach – there are many challenges to teaching to both a physical & remote audience simultaneously (Hybrid Teaching), and you should carefully consider whether this would work for you. However, we acknowledge that there may be situations where teaching on-site with MS Teams (Hybrid Teaching) is the only option to ensure continued access to teaching and learning for your students.
In this context Hybrid Teaching refers to the technological capability, within on-campus teaching spaces, to connect to virtual spaces like Microsoft Teams.
Robert Rose (Systems Specialist & Project Manager) has been leading project work across the University to expand the functionality of Audio-Visual technologies within teaching spaces, in addition to existing project work on the Interdisciplinary Biomedical Research Building & the Faculty of Arts development.
Enhanced functionality includes:
- The ability within certain spaces for in-room microphone systems to interact with virtual spaces.
- The ability within certain spaces for customisable ‘webcam’/video options to better interact with virtual spaces.
- Select enhanced spaces designed to offer a better experience for Hybrid Teaching with ceiling microphones and multiple video cameras.
Please note there are still varying levels of technology on-campus, depending on ownership and the type of room. To find out more about suitable spaces for teaching to both a physical & remote audience simultaneously see the AV Services hybrid guidance and Centrally Timetabled Room Information. Unfortunately, there are still spaces with limited Audio-Visual technology, which are unsuitable for hybrid delivery.
Academic Technology, has also published guidance on hybrid teaching delivery along with design advice and things to consider.
Please see the AV Services and Projects webpage for lists of contacts for queries in relation to new hybrid installations, hybrid infrastructure, enhancements to locally owned spaces, and for equipping spaces for hybrid meetings.
For advice or support, please contact us: https://warwick.ac.uk/helpdesk
Staff IT Equipment - Returning to and working from Campus
IT equipment - if you have applied to work on campus, you can access some additional kit to help you manage hybrid working.
It is expected that meetings will still take place on MS Teams for the time being which means that you may need to ensure you have the right equipment in the office.
You will be able to request the following:
- Webcam - If you will be using a desktop computer on campus you will need a webcam for Teams meetings
- Headset - you will need to use a headset with microphone for all Teams calls to ensure privacy and to reduce noise pollution in an office
How can I get hold of the kit?
Place your order via Ask us a Question or email email@example.com You do not need to provide a cost code, however, we are limiting provision to one item per person only. You can collect these items from the IT Helpdesk at the Library on your return to campus. Opening hours are 9 am to 5 pm, Monday to Friday (excluding bank holidays and customary holidays), closed for lunch 1 pm to 2 pm.
Advice for working in a shared office – All shared offices will have been allocated a maximum capacity, but if the office is large enough and suitably ventilated, you may still find you are sharing the space. As we are expecting meetings to remain on MS Teams for the current time, you will need to be be considerate to others and to ensure that noise levels are kept to a minimum. This means always using a headset for Teams meetings. You will also need to consider whether your meeting is likely to include a discussion of confidential information, in which case you might need to book a more private space for the meeting.
Perhaps consider if a committee room could be suitable for a private booking.
Need a little help and guidance?
Lecture Theatre Bookings (Spring Term 2021)
The University is making specific rooms available to book for teaching staff whilst access to campus buildings is restricted during the Spring term of the 2020/21 academic year. These should be booked for the following uses only:
- Making pre-recorded lectures using Echo360 (Universal Capture of fixed camera lecture capture)
- Broadcasting synchronous (live), non-interactive sessions (using Teams Live Event or Echo 360)
- Running a synchronous interactive session, e.g. a Teams meeting
- Conducting work that cannot be completed in other campus locations (e.g. staff offices) due to full or partial building closures. You are requested to use seating areas outside the teaching rooms wherever possible to prevent the need to occupy a teaching room
For more information in relation to this facility...