Which media types and formats (image and Video) are supported by Solstice?
Solstice supports a broad range of video types as utilises the Windows Media Foundation, but not all video files are supported. Any file format supported by it, Solstice should be able to display.
Turn off auto-lock on your device
By turning off Auto-Lock this prevents your device going to sleep. When your device goes to sleep it breaks the connection with Solstice forcing you to connect again.
On iOS go to Settings- Display and Brightness - Auto-Lock -Never
On Andriod go to Settings- Display - Screen timeout