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Solstice FAQ and Tips

Which media types and formats (image and Video) are supported by Solstice?

Video

Solstice supports a broad range of video types as utilises the Windows Media Foundation, but not all video files are supported. Any file format supported by it, Solstice should be able to display.

Solstice supports video posts up to 1080p at 30fps or higher with synchronized audio. A video posted to the display during a session will auto-play with audio. When moved from the On Screen Area to the On Deck Panel, the video will auto-pause and auto-mute. Solstice will only play audio from one source at a time. If multiple videos with audio are posted to the display On Screen Area, audio from the first video only will play. Other audio sources will be auto-muted.
If a video file is shared but does not post correctly to the display, the user can open and play the video from their desktop, and share/mirror their desktop to the display.
Images

Solstice supports:

.jpg
.bmp

Turn off auto-lock on your device

By turning off Auto-Lock this prevents your device going to sleep. When your device goes to sleep it breaks the connection with Solstice forcing you to connect again.

On iOS go to Settings- Display and Brightness - Auto-Lock -Never

On Andriod go to Settings- Display - Screen timeout