(All screenshots can be clicked on for a larger view.)
The instructions below are for people who wish to use the Outlook client and have been given access to a resource account via the Full access method. If you have been given delegate access to a resource account then see how delegates access a resource account.
Click Start – Click control panel
Type mail in the top right, and click on Mail (32-bit)
Click “Show Profiles”
Select Prompt for a profile to be used so you are provided with an option for mailbox access before loading outlook. (Please note you can only open one Outlook mailbox profile at a time.)
Choose a name for the new profile.
Enter the name and email address of the resource account, leaving the password fields blank, click Next.
You will then be asked for further credentials. Enter your own firstname.lastname@example.org and password into these fields. Click OK.
You can now open Outlook and choose the new profile to open the resource account.