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Safety and wellbeing: continuous improvement

We have a significant package of wellbeing support in place for our student community.
However, we know there’s always more we can do, and our approach must continue to evolve and adapt to reflect the changing needs of our students.

Student feedback is essential to continuous improvement. We can only improve by listening to our students and understanding their concerns and ideas. We work in partnership, working together to ensure everyone feels safe and supported at Warwick.

There are a number of ways for students to share their views: through Student-Staff Liaison Committees, through student surveys, through online feedback and through regular focus groups. We work with student representatives and the Students’ Union through the Student Advisory Group on Sexual Misconduct to understand and address concerns collectively around this issue. You can also give your feedback via the University's complaints and feedback pages.

Transparency is an important part of this process, which is why we want to share details of the improvements and projects that are currently being progressed.


Report and Support

Our policy on sexual misconduct is clear – it will not be tolerated. Everyone has the right to feel safe and supported at Warwick.

We strongly encourage anyone who has experienced sexual misconduct to contact Report and Support so that we can take action and support them. They can report anonymously if they prefer. As well as using the web tool itself, there are multiple routes to reaching Report and Support – individuals can be signposted via contacting personal tutors, wellbeing support service staff, resident tutors, campus security staff or SU staff.


Prevention and Awareness training

Continuous training and education for both staff and students is incredibly important to the University in ensuring awareness and understanding amongst the Warwick community.

We have training in place for all front-line staff that is approved by The Survivor’s Trust (link). Our Student Liaison Officers are also trained using The Survivor’s Trust-accredited programme (link). We are currently working with members of student societies Sexpression, IHH and WASS to further improve training.

From the 21/22 academic year, the following developments will also be introduced:

  • The Staff Warwick Values training Moodle will become part of the essential learning package for all staff.
  • The Warwick Values Moodle will be mandatory for all students and verification of completion will be required to avoid the course being skipped.
  • Every academic department will have a mandatory 'Introduction to Active Bystander' workshop for all incoming foundation, UG and PGT students. This will be delivered by the Community Values Education Programme team.
  • Awareness talks will be mandatory for all new students during Welcome Week.

Additional training next year will include:

  • Flip the Script training which focuses on the empowerment of women.
  • White Ribbon Campaign and accreditation Scheme for Male Allies.
  • Peer-to-peer Toxic Masculinity project training.

Report and Support sessions

Almost 500 people have attended weekly Report and Support awareness sessions so far, to understand more about disclosure and the impact of misconduct, and what support is available.

From the 2021/2022 academic year, every academic department will run an introductory awareness session on Report and Support.

In term 3 of the 2021/2022 academic year, all sports club and society exec members will have a Warwick Community Values Session and an awareness session on Report and Support.


Additional support services

In addition to the mandatory trainings that have been put in place for staff and students, we will also be running voluntary sessions and workshops including joint SU and Warwick Sport self-defence classes (link to class timetable when available).

Students have access to 24/7 specialist support through the Blue Sky Centre and through campus accommodation via the Residential Life Team.

We are currently reviewing our incident response arrangements to identify any gaps and improve emergency support provision.


Wellbeing

We focus on providing services to help students to improve their wellbeing and develop the personal resources and skills needed to navigate the challenges and opportunities of student life. And we provide support and intervention for when students need help.

There are multiple ways that students can access support: directly through the Wellbeing team, and through the Dean of Students’ Office, the Residential Life team, the Chaplaincy, the Health Centre, Warwick Sport, the International Student Office, Campus Security, Student Funding and the Students’ Union Advice Centre.


Making our campus a safe space

We want to ensure that all members of our community feel as safe as possible and so are always looking for ways to improve our campus.

Through our Campus Security, Estates and Health and Safety teams, we routinely inspect the safety of spaces on campus to check lighting levels, CCTV, footpaths, grounds/maintenance requirements, litter and any safety risks. For campus accommodation, this in line with Universities UK accommodation requirements and we report regularly to UUK.

We also work with the local community and local Police to support students off-campus on safe routes to get to and from campus, and preventing hate crime.

Further improvements underway are:

  • Increasing signposting to support around campus
  • Reviewing street lighting
  • Distributing rape alarms and information packs to all students
  • Reviewing the number of emergency towers and clear signposting to these locations
  • Increasing visibility and awareness of the safety section on the MyWarwick App

Inclusion

We are committed to removing the economic, social and cultural barriers that prevent people from working, studying and succeeding at Warwick. Equality, Diversity and Inclusion training is mandatory for all staff.

All Wellbeing Support Services have bespoke advanced clinical training identified as part of usual their Continued Professional Development.

Our Campus Security team is working with Pearn Kandola, a leading expert in diversity and inclusion, on training.

All senior leaders at the University are involved in inclusive leadership development to help us to ensure an inclusive culture by providing spaces to discuss issues of diversity and being an inclusive leader.

We advertise all Wellbeing Support Service vacancies through specific networks to ensure we reach as wide an applicant pool as we can, including the Black, African and Asian Therapy Network, Tamarind Centre, Refuge, Galop, and Survivors UK.

We are also reviewing our staff recruitment activities to increase our ‘reach’ to all sectors of the potential applicant community. Specifically, we are trialling new ways to encourage applicants from under-represented communities with a targeted approach to those sections of the population that may not otherwise be attracted to certain types of role. We are also supporting recruiting departments to utilise methods of ensuring that the language used in advertising does not contain any subliminal bias and reviewing the training provided to staff around all aspects of recruitment.


Disciplinary procedures

We investigate all incidents reported to us. Individuals who are found through our comprehensive disciplinary processes to have contravened our values will face sanctions – which include expulsion or withdrawal from the University. Where appropriate, we also report to the police and other agencies.

From September 2021, we will publish an annual report on Report and Support – setting out for transparency statistics on reports, disciplinary panel decisions and sanctions required.